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~person:"Grönroos, Christian"
~person:"Vargo, Stephen L."
~subject:"Services"
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Services
Dienstleistung
30
Marketing theory
11
Marketingtheorie
11
Betriebliche Wertschöpfung
10
Dienstleistungsmarketing
10
Services marketing
10
Value creation
10
Service-Dominant Logic
9
Service-dominant logic
9
Beziehungsmarketing
8
Marketing
8
Relationship marketing
8
Customer integration
6
Kundenintegration
6
Product
6
Produkt
6
Dienstleistungssektor
5
Theorie
5
Theory
5
Criticism
4
Kritik
4
Lieferantenmanagement
4
Management
4
Service industry
4
Supplier relationship management
4
Customer value
3
Forschung
3
History of economic thought
3
Innovation
3
Kundenmanagement
3
Kundenwert
3
Research
3
Value co-creation
3
Ökonomische Ideengeschichte
3
Business network
2
Co-creation
2
Dienstleistungsbetrieb
2
Dienstleistungsmanagement
2
Dienstleistungsqualität
2
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7
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Article
22
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2
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Article in journal
18
Aufsatz in Zeitschrift
18
Aufsatz im Buch
4
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4
Arbeitspapier
2
Graue Literatur
2
Non-commercial literature
2
Working Paper
2
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Language
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English
23
German
1
Author
All
Grönroos, Christian
Vargo, Stephen L.
Edvardsson, Bo
25
Corsten, Hans
23
Bruhn, Manfred
19
Gössinger, Ralf
19
Witell, Lars
19
Gustafsson, Anders
17
Kowalkowski, Christian
17
Gallouj, Fai͏̈z
16
Görg, Holger
14
Miles, Ian D.
12
Eichengreen, Barry
11
Gebauer, Heiko
11
Gupta, Poonam
11
Kristensson, Per
11
Mukherjee, Arpita
11
Polese, Francesco
11
Rubalcaba-Bermejo, Luis
11
Stauss, Bernd
11
Amiti, Mary
10
Crinò, Rosario
10
Haller, Sabine
10
Hempell, Thomas
10
Hipp, Christiane
10
Kindström, Daniel
10
Lusch, Robert F.
10
Tronvoll, Bård
10
Ganz, Walter
9
Jaakkola, Elina
9
Maglio, Paul P.
9
Markusen, James R.
9
Meyer, Anton
9
Patrício, Lia
9
Richter, Magnus
9
Spohrer, James C.
9
Bienzeisler, Bernd
8
Brown, Stephen Walter
8
Geishecker, Ingo
8
Hadwich, Karsten
8
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Institution
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Svenska Handelshögskolan <Helsinki>
1
Published in...
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European journal of marketing : EJM
3
Journal of business research : JBR
3
Marketing theory
3
Meddelanden från Svenska Handelshögskolan
2
The journal of services marketing
2
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
European management journal
1
Handbook of service science ; [Vol. 1]
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems and e-business management : ISeB
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of macromarketing : examining the interactions among markets, marketing, and society
1
Journal of service management
1
Managing service quality : MSQ ; an international journal
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
The Routledge companion to strategic marketing
1
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ECONIS (ZBW)
24
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1
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10
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24
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1
Learning from the pioneering founders of the service research field
Bowen, David E.
;
Fisk, Raymond P.
;
Bateson, John E. G.
; …
- In:
Journal of service management
34
(
2023
)
4
,
pp. 605-630
Persistent link: https://www.econbiz.de/10014338196
Saved in:
2
Co-creation of value in service marketing : an approach relevant to managerial decision making
Grönroos, Christian
- In:
The Routledge companion to strategic marketing
,
(pp. 261-274)
.
2021
Persistent link: https://www.econbiz.de/10012498510
Saved in:
3
Understanding the value process : value creation in a luxury service context
Holmqvist, Jonas
;
Visconti, Luca M.
;
Grönroos, Christian
; …
- In:
Journal of business research : JBR
120
(
2020
),
pp. 114-126
Persistent link: https://www.econbiz.de/10012417106
Saved in:
4
Language use in services : recent advances and directions for future research
Holmqvist, Jonas
;
Van Vaerenbergh, Yves
;
Grönroos, …
- In:
Journal of business research : JBR
72
(
2017
),
pp. 114-118
Persistent link: https://www.econbiz.de/10011645519
Saved in:
5
Relationship marketing and service : an update
Grönroos, Christian
- In:
Journal of global scholars of marketing science : …
27
(
2017
)
3
,
pp. 201-208
Persistent link: https://www.econbiz.de/10011774977
Saved in:
6
Fostering a trans-disciplinary perspectives of service ecosystems
Lusch, Robert F.
;
Vargo, Stephen L.
;
Gustafsson, Anders
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2957-2963
Persistent link: https://www.econbiz.de/10011507855
Saved in:
7
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
8
Relationality in the service logic of value creation
FitzPatrick, Mary
;
Varey, Richard J.
;
Grönroos, Christian
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 463-471
Persistent link: https://www.econbiz.de/10011418346
Saved in:
9
The service revolution and its marketing implications : service logic vs service dominant logic
Grönroos, Christian
;
Gummerus, Johanna
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 206-229
Persistent link: https://www.econbiz.de/10010359568
Saved in:
10
Technology as an operant resource in service (eco)systems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
Information systems and e-business management : ISeB
12
(
2014
)
3
,
pp. 367-384
Persistent link: https://www.econbiz.de/10010392569
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