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~person:"Han, Heesup"
~person:"Hollebeek, Linda D."
~person:"Link, Jörg"
~person:"Prentice, Catherine"
~subject:"Hotellerie"
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Search: subject:"Beziehungsmarketing"
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Hotellerie
Beziehungsmarketing
152
Relationship marketing
152
Consumer behaviour
92
Konsumentenverhalten
92
Customer satisfaction
60
Kundenzufriedenheit
60
Dienstleistungsqualität
49
Service quality
49
Customer integration
36
Kundenintegration
36
Brand management
32
Markenführung
32
Brand image
27
Markenimage
27
Customer engagement
22
Hotel industry
21
Gambling
15
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13
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13
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10
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Markenartikel
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Confidence
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9
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9
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9
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21
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Han, Heesup
Hollebeek, Linda D.
Link, Jörg
Prentice, Catherine
Lee, Jin-soo
7
Raab, Carola
7
Tanford, Sarah
7
Gil Saura, Irene
6
Kim, Woo Gon
6
Berezan, Orie
5
Perdue, Richard R.
5
Qu, Hailin
5
Yu, Jongsik
5
Assaf, A. Georges
4
Caber, Meltem
4
Hyun, Sunghyup Sean
4
Josiassen, Alexander
4
Kim, Jinkyung Jenny
4
Kim, Yen-soon
4
Lee, Seonjeong
4
Rahimi, Roya
4
Shin, Hakseung
4
So, Kevin Kam Fung
4
Tajeddini, Kayhan
4
Torres, Edwin N.
4
Šerić, Maja
4
Back, Ki-Joon
3
Bilgihan, Anil
3
Blomme, Robert J.
3
Cham Tat Huei
3
Chen, Po-Ju
3
Chen, Yong
3
Fongsuwan, Wanno
3
Gómez-Suárez, Mónica
3
Hanks, Lydia
3
Honyenuga, Ben Q.
3
Jeong, Miyoung
3
Kim, Dae-Young
3
Kim, Wansoo
3
King, Ceridwyn
3
Lee, Minwoo
3
Moon, Hyoungeun
3
Murphy, Jamie
3
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International journal of hospitality management
8
Journal of hospitality marketing & management
5
Journal of retailing and consumer services
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
Journal of vacation marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
21
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1
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
2
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
3
The effect of customers' brand experience on brand evangelism : the case of luxury hotels
Purohit, Sonal
;
Hollebeek, Linda D.
;
Das, Manish
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014310332
Saved in:
4
Hotel privacy management and guest trust building : a relational signaling perspective
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185279
Saved in:
5
The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels
Prentice, Catherine
;
Dominique-Ferreira, Sergio
; …
- In:
Journal of retailing and consumer services
64
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013209511
Saved in:
6
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
7
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
8
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
9
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
Prentice, Catherine
;
Lopes, Sergio Dominique
;
Wang, Xuequn
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 739-756
Persistent link: https://www.econbiz.de/10012312148
Saved in:
10
Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon
;
Al-Ansi, Amr
;
Han, Heesup
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
Saved in:
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