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Customer satisfaction
67
Kundenzufriedenheit
67
Consumer behaviour
55
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Dienstleistungsqualität
34
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34
Beziehungsmarketing
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satisfaction
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Han, Heesup
Oswald, Andrew J.
173
Clark, Andrew E.
144
Stutzer, Alois
138
Frey, Bruno S.
124
Blanchflower, David G.
121
Powdthavee, Nattavudh
100
Bryson, Alex
96
Helliwell, John F.
87
Welsch, Heinz
83
Graham, Carol
64
Wolfers, Justin
64
Bjørnskov, Christian
63
Homburg, Christian
63
Knabe, Andreas
60
Akay, Alpaslan
59
Wagner, Gert G.
59
Ferrer-i-Carbonell, Ada
58
Fischer, Justina A. V.
56
Senik-Leygonie, Claudia
56
Stevenson, Betsey
54
Frijters, Paul
52
Proto, Eugenio
52
Easterlin, Richard A.
51
Karatepe, Osman M.
51
Binder, Martin
50
Headey, Bruce
48
Becchetti, Leonardo
47
Sousa-Poza, Alfonso
46
Siddiqui, Danish Ahmed
45
Chadi, Adrian
44
Hetschko, Clemens
44
D'Ambrosio, Conchita
42
Wang, Shun
42
Nikolova, Milena
41
Schöb, Ronnie
41
Dreher, Axel
40
Praag, Bernard M. S. van
40
Dolan, Paul
39
Huang, Haifang
39
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International journal of hospitality management
26
Journal of travel and tourism marketing
24
International journal of contemporary hospitality management
8
Journal of hospitality marketing & management
5
Tourism management : research, policies, practice
4
Journal of vacation marketing
3
Tourism management perspectives : TMP
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of Contemporary Issues in Business and Government
1
Journal of retailing and consumer services
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Tourism and hospitality research : the surrey quarterly review
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ECONIS (ZBW)
79
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
A new tourism paradigm in the marketplace : armchair travel and destination experiences
Yu, Jongsik
;
Moon, Hyoungeun
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
30
(
2024
)
1
,
pp. 58-71
Persistent link: https://www.econbiz.de/10014631886
Saved in:
3
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
4
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
5
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
6
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
7
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
8
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
9
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
10
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
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