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~person:"Han, Heesup"
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Customer satisfaction
66
Kundenzufriedenheit
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Dienstleistungsqualität
34
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Han, Heesup
Homburg, Christian
58
Mattila, Anna S.
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Svensson, Göran
33
Mittal, Vikas
30
Usman, Osly
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Aksoy, Lerzan
27
Huber, Frank
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Wong, IpKin Anthony
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Ringle, Christian M.
26
Gil Saura, Irene
25
Prentice, Catherine
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Prayag, Girish
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Prybutok, Victor R.
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Hyun, Sunghyup Sean
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Söderlund, Magnus
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Bruhn, Manfred
21
Jang, Soocheong
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Keiningham, Timothy
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Bauer, Hans H.
20
Bilgihan, Anil
20
Evanschitzky, Heiner
20
Matzler, Kurt
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Shahin, Arash
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Sharma, Piyush
20
Gustafsson, Anders
19
Lee, Choong-Ki
19
Töpfer, Armin
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Stauss, Bernd
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Balaji, M. S.
17
Loureiro, Sandra Maria Correia
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Roschk, Holger
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Su, LuJun
17
Barnes, Donald C.
16
Gelbrich, Katja
16
Hsu, Maxwell K.
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McColl-Kennedy, Janet R.
16
Park, Jungkun
16
Ryu, Kisang
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Sirgy, M. Joseph
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International journal of hospitality management
21
Journal of travel and tourism marketing
21
International journal of contemporary hospitality management
6
Journal of hospitality marketing & management
4
Tourism management : research, policies, practice
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of vacation marketing
2
Tourism management perspectives : TMP
2
Journal of Contemporary Issues in Business and Government
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Journal of retailing and consumer services
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ECONIS (ZBW)
66
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1
Veganism, a new hotel paradigm : exploring the attributes of vegan-friendly hotels and guest approach behaviors
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Han, Heesup
- In:
International journal of hospitality management
117
(
2024
),
pp. -11
Persistent link: https://www.econbiz.de/10014457839
Saved in:
2
Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more
Moon, Hyoungeun
;
Yu, Jongsik
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of travel and tourism marketing
40
(
2023
)
4
,
pp. 326-344
Persistent link: https://www.econbiz.de/10014369795
Saved in:
3
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
4
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
5
Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish
;
Najam, Hammad
;
Nik Kamariah Nik Mat
; …
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
Saved in:
6
Assessing customer financial risk perception and attitude in the hotel industry : exploring the role of protective measures against COVID-19
Quan, Lanji
;
Al-Ansi, Amr
;
Han, Heesup
- In:
International journal of hospitality management
101
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013271318
Saved in:
7
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
8
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
9
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
10
Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
27
(
2021
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
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