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~person:"Jebarajakirthy, Charles"
~person:"Narteh, Bedman"
~type_genre:"Article in journal"
~type_genre:"Textbook"
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Electronic Banking
9
Electronic banking
9
Dienstleistungsqualität
6
Service quality
6
Ghana
5
Mobile banking
5
Mobile communications
5
Mobilkommunikation
5
Customer satisfaction
4
Kundenzufriedenheit
4
Consumer behaviour
3
Innovation adoption
3
Innovationsakzeptanz
3
Konsumentenverhalten
3
Mobile Business
3
Mobile business
3
Bankgeschäft
2
Banking services
2
Beziehungsmarketing
2
Confidence
2
Electronic money
2
Elektronisches Geld
2
Relationship marketing
2
Vertrauen
2
service quality
2
Adoption intention
1
Automated teller machine
1
Bank
1
Banking
1
Convenience
1
Core service
1
E-S-QUAL
1
Elaboration likelihood model
1
Electronic word of mouth
1
Financial services
1
Finanzdienstleistung
1
Initial trust
1
Measurement
1
Messung
1
Moderated mediation
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Article in journal
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9
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9
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Jebarajakirthy, Charles
Narteh, Bedman
Karjaluoto, Heikki
10
Dwivedi, Yogesh Kumar
9
Laukkanen, Tommi
8
Shaikh, Aijaz A.
8
Shankar, Amit
7
Carbó Valverde, Santiago
6
Floros, Christos
6
Brun, Isabelle
5
Chawla, Deepak
5
George, Ajimon
5
Giordani, Georgia
5
Glavee-Geo, Richard
5
Hanafizadeh, Payam
5
Joshi, Himanshu
5
Keramati, Abbas
5
Liébana-Cabanillas, Francisco
5
Ozuem, Wilson
5
Rajaobelina, Lova
5
Rana, Nripendra P.
5
Al-Hawari, Mohd Ahmad
4
Ali, Liaqat
4
Bansal, Nitin
4
Changchit, Chuleeporn
4
Chauhan, Vikas
4
Dhingra, Sanjay
4
Dimitriadis, Sergios
4
Govindaluri, Srikrishna Madhumohan
4
Hassan, M. Kabir
4
Iheanachor, Nkemdilim
4
Jarunee Wonglimpiyarat
4
Kesharwani, Ankit
4
Knüfermann, Markus
4
Kundu, Sukanya
4
Kyrezis, Nikolaos
4
Leinonen, Harry
4
Mann, Bikram Jit Singh
4
Mansumitrchai, Somkiat
4
Moormann, Jürgen
4
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Journal of retailing and consumer services
2
Services marketing quarterly
2
International journal of business and systems research : IJBSR
1
International journal of emerging markets
1
International journal of quality & reliability management
1
Managing service quality : MSQ ; an international journal
1
The service industries journal
1
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ECONIS (ZBW)
9
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1
Analysis of young banked and unbanked customers' usage, satisfaction, trust and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
2
Impact of online convenience on mobile banking adoption intention : a moderated mediation approach
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431680
Saved in:
3
How do electronic word of mouth practices contribute to mobile banking adoption?
Shankar, Amit
;
Jebarajakirthy, Charles
;
Ashaduzzaman, Md
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012132251
Saved in:
4
Exploring mobile banking service quality : a qualitative approach
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
; …
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10012256938
Saved in:
5
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
Saved in:
6
Customer behavioural intentions towards mobile money services adoption in Ghana
Narteh, Bedman
;
Mahmoud, Mahmoud Abdulai
;
Amoh, Simon
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 426-447
Persistent link: https://www.econbiz.de/10011760429
Saved in:
7
Perceived service quality and satisfaction of self-service technology : the case of automated teller machines
Narteh, Bedman
- In:
International journal of quality & reliability management
32
(
2015
)
4
,
pp. 361-380
Persistent link: https://www.econbiz.de/10011305182
Saved in:
8
Service quality in automated teller machines : an empirical investigation
Narteh, Bedman
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
1
,
pp. 62-89
Persistent link: https://www.econbiz.de/10009770751
Saved in:
9
Key determinant factors for retail bank switching in Ghana
Narteh, Bedman
- In:
International journal of emerging markets
8
(
2013
)
4
,
pp. 409-427
Persistent link: https://www.econbiz.de/10010364232
Saved in:
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