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~person:"Keramati, Abbas"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
~type_genre:"Annual report"
~type_genre:"Aufsatz in Zeitschrift"
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Customer satisfaction
Relationship marketing
Iran
13
Beziehungsmarketing
5
Firm performance
3
Information technology
3
Informationstechnik
3
Unternehmenserfolg
3
Automobilzulieferindustrie
2
Automotive supplier industry
2
Business process management
2
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2
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2
Elektronisches Geld
2
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2
Mobile business
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2
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1
Erfolgsfaktor
1
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1
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1
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Annual report
Aufsatz in Zeitschrift
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English
6
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Keramati, Abbas
Shahin, Arash
5
Hanzaee, Kambiz Heidarzadeh
3
Sanayei, Ali
3
Albadvi, Amir
2
Brege, Staffan
2
Dadfar, Hossein
2
Esmaeilpour, Fariba
2
Esmaeilpour, Majid
2
Ghorbanzadeh, Davood
2
Hyun, Sunghyup Sean
2
Karami, Masoud
2
Karatepe, Osman M.
2
Mastura Jaafar
2
Mehrabi, Hamed
2
Mojir, Navid
2
Rahehagh, Atena
2
Reza Jalilvand, Mohammad Reza
2
Sayadi, Amrollah
2
Zavareh, Javad Toufighi
2
Abad, Rasoul Gholizadeh Shoghl
1
Abdellahi, Sayed Amin
1
Abdolvand, Mohammad Ali
1
Abedzadeh, Najmeh
1
Abzari, Mehdi
1
Ahadmotlaghi, Ehsan
1
Akbari, Mahsa
1
Akbari, Mohsen
1
Akhgari, Mehdi
1
Akhoondnejad, Arman
1
Alaniazar, Seiran
1
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1
Alireza Jalali
1
Alizadeh, Hamid
1
Amerehei, Ali Reza
1
Aminafshar, Zahra
1
Amirnejad, Ghanbar
1
Ansari, Azarnoosh
1
Ansari, Azarnoush
1
Arab-Motlagh, Mohammad
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International journal of electronic customer relationship management : IJECRM
4
Industrial marketing management : the international journal for industrial and high-tech firms
1
The service industries journal
1
Source
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ECONIS (ZBW)
6
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1
A combinative model of behavioural and technical factors affecting "Mobile"-payment services adoption : an empirical study
Keramati, Abbas
;
Taeb, Rose
;
Larijani, Arad Mousavi
; …
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1489-1504
Persistent link: https://www.econbiz.de/10009580108
Saved in:
2
Identification of customer churn determinants using censored log file data in the Iranian mobile telecommunications service industry
Keramati, Abbas
;
Azadeh, Mohammad Ali
;
Mohammadi, Mehrdad
; …
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 111-129
Persistent link: https://www.econbiz.de/10009297356
Saved in:
3
A process-oriented perspective on customer relationship management and organizational performance : an empirical investigation
Keramati, Abbas
;
Mehrabi, Hamed
;
Mojir, Navid
- In:
Industrial marketing management : the international …
39
(
2010
)
7
,
pp. 1170-1185
Persistent link: https://www.econbiz.de/10008668690
Saved in:
4
Customer relationship management activities in e-banking : the case of Iranian banks
Keramati, Abbas
;
Farshid, Mana
;
Salehi-Sangari, Esmail
; …
- In:
International journal of electronic customer …
3
(
2009
)
3
,
pp. 207-235
Persistent link: https://www.econbiz.de/10003897763
Saved in:
5
Customer relationship management and performance, a resource-based view of Iranian internet service industry
Keramati, Abbas
;
Mehrabi, Hamed
;
Mojir, Navid
; …
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 103-120
Persistent link: https://www.econbiz.de/10003850192
Saved in:
6
The adoption of Customer Relationship Management (CRM) : an empirical study on Iranian firms
Keramati, Abbas
;
Zavareh, Javad Toufighi
;
Ellioon, A.
; …
- In:
International journal of electronic customer …
1
(
2007/08
)
4
,
pp. 354-373
Persistent link: https://www.econbiz.de/10003754381
Saved in:
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