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~person:"Khare, Arpita"
~person:"Mattila, Anna S."
~subject:"Hotel industry"
~type_genre:"Aufsatz in Zeitschrift"
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Hotel industry
Consumer behaviour
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Konsumentenverhalten
165
India
57
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38
Relationship marketing
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Dienstleistungsqualität
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Kundenzufriedenheit
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Aufsatz in Zeitschrift
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Khare, Arpita
Mattila, Anna S.
Han, Heesup
38
Law, Chun Hung Roberts
16
Gao, Yixing
9
Kim, Jinkyung Jenny
9
Hyun, Sunghyup Sean
8
Lee, Jin-soo
8
Tanford, Sarah
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Denizci Guillet, Basak
7
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7
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7
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7
Yu, Jongsik
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Gil Saura, Irene
6
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6
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6
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6
Lehto, Xinran Y.
6
Oh, Haemoon
6
Okumus, Fevzi
6
Qu, Hailin
6
Raab, Carola
6
Shin, Hakseung
6
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5
Jeong, Miyoung
5
Lee, Seoki
5
Noone, Breffni M.
5
Perdue, Richard R.
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Rahman, Imran
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Xu, Xun
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4
Back, Ki-Joon
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International journal of hospitality management
4
International journal of contemporary hospitality management
2
International journal of revenue management : IJRM
1
Journal of business ethics : JOBE
1
Journal of marketing theory and practice
1
Journal of travel and tourism marketing
1
The Cornell hospitality quarterly
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ECONIS (ZBW)
11
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1
Generation influences perceived coolness but not favorable attitudes toward cool hotel brands
Chen, Feier
;
Quadri-Felitti, Donna
;
Mattila, Anna S.
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 95-103
Persistent link: https://www.econbiz.de/10014229652
Saved in:
2
Understanding guests' evaluation of green hotels : the interplay between willingness to sacrifice for the environment and intent vs. quality-based market signals
Chen, Qimei
;
Hu, Miao
;
He, Yi
;
Lin, Ingrid
;
Mattila, Anna S.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013255925
Saved in:
3
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
4
The value of service robots from the hotel guest's perspective : a mixed-method approach
Lin, Ingrid Y.
;
Mattila, Anna S.
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-21
Persistent link: https://www.econbiz.de/10012495116
Saved in:
5
The role of reference prices in the lodging industry : the moderating effect of an individual's psychological state
Choi, Choongbeom
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 511-520
Persistent link: https://www.econbiz.de/10012179430
Saved in:
6
The impact of option popularity, social inclusion/exclusion, and self-affirmation on consumers’ propensity to choose green hotels
Gao, Yixing
;
Mattila, Anna S.
- In:
Journal of business ethics : JOBE
136
(
2016
)
3
,
pp. 575-585
Persistent link: https://www.econbiz.de/10011521808
Saved in:
7
A meta-analysis of behavioral intentions for environment-friendly initiatives in hospitality research
Gao, Yixing
;
Mattila, Anna S.
;
Lee, Seoki
- In:
International journal of hospitality management
54
(
2016
),
pp. 107-115
Persistent link: https://www.econbiz.de/10011474057
Saved in:
8
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
9
An examination of popular pricing and price framing techniques in the hospitality industry and directions for future research
Mattila, Anna S.
;
Gao, Yixing
- In:
International journal of revenue management : IJRM
9
(
2016
)
2/3
,
pp. 175-185
Persistent link: https://www.econbiz.de/10011610465
Saved in:
10
Improving consumer satisfaction in green hotels : the roles of perceived warmth, perceived competence, and CSR motive
Gao, Yixing
;
Mattila, Anna S.
- In:
International journal of hospitality management
42
(
2014
),
pp. 20-31
Persistent link: https://www.econbiz.de/10010410812
Saved in:
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