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~person:"Khare, Arpita"
~person:"Mattila, Anna S."
~subject:"Online-Handel"
~subject:"Preismanagement"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Einkaufsverhalten"
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Online-Handel
Preismanagement
Consumer behaviour
163
Konsumentenverhalten
163
India
57
Indien
57
Beziehungsmarketing
38
Relationship marketing
38
Dienstleistungsqualität
28
Service quality
28
Customer satisfaction
25
Kundenzufriedenheit
25
Beschwerdemanagement
17
Complaint management
17
Gastronomie
16
Restaurant industry
16
Corporate Social Responsibility
15
Corporate social responsibility
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Online retailing
15
Einzelhandel
13
Emotion
13
Retail trade
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Bekleidung
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Einkaufszentrum
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Aufsatz in Zeitschrift
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26
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26
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Khare, Arpita
Mattila, Anna S.
Kukar-Kinney, Monika
14
Grewal, Dhruv
13
Monroe, Kent B.
12
Chung, Namho
11
Dennis, Charles
11
Dwivedi, Yogesh Kumar
11
Law, Chun Hung Roberts
11
Baier, Daniel
10
Forsythe, Sandra
10
Kim, Minjeong
10
Spann, Martin
10
Akram, Umair
9
Benbasat, Izak
9
Breugelmans, Els
9
Laroche, Michel
9
Sajad Rezaei
9
Silva, Susana C.
9
Tan, Yong
9
Xu, Xun
9
Zielke, Stephan
9
Bhatnagar, Amit
8
Chen, Ying-Ju
8
Choi, Jeonghye
8
Herrmann, Andreas
8
Janssen, Maarten C. W.
8
Lennon, Sharron J.
8
Natter, Martin
8
Pandey, Neeraj
8
Paul, Justin
8
Prashar, Sanjeev
8
Rana, Nripendra P.
8
Román, Sergio
8
Roth, Stefan
8
Schramm-Klein, Hanna
8
Xia, Lan
8
Barone, Michael J.
7
Chen, Haipeng
7
Chen, Yongmin
7
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Cornell hospitality quarterly : CQ
2
Journal of international consumer marketing
2
Journal of internet commerce
2
Journal of revenue and pricing management
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
Asia Pacific journal of marketing and logistics
1
International journal of Indian culture and business management : IJICBM
1
International journal of contemporary hospitality management
1
International journal of hospitality management
1
International journal of retail and distribution management
1
International journal of revenue management : IJRM
1
Journal of global marketing
1
Journal of hospitality marketing & management
1
Journal of marketing analytics : JMA
1
Journal of marketing theory and practice
1
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
1
Journal of retailing and consumer services
1
Journal of service management
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Journal of service research : JSR
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Journal of travel and tourism marketing
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ECONIS (ZBW)
26
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1
Cross-category add-on bundling : impact of the consumption nature of bundled products on discount framing effectiveness
Song, Myungkeun
;
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 197-216
Persistent link: https://www.econbiz.de/10014245298
Saved in:
2
The online flow and its influence on awe experience : an AI-enabled e-tail service exploration
Khare, Arpita
;
Kautish, Pradeep
;
Khare, Anshuman
- In:
International journal of retail and distribution management
51
(
2023
)
6
,
pp. 713-735
Persistent link: https://www.econbiz.de/10014281100
Saved in:
3
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
4
Multi-item scale development for online consumption emotion construct and psychometric evaluation for relationship marketing
Kautish, Pradeep
;
Sharma, Rajesh
;
Khare, Arpita
- In:
Journal of relationship marketing : innovations and …
20
(
2021
)
2
,
pp. 91-134
Persistent link: https://www.econbiz.de/10012515002
Saved in:
5
Use of mobile apps in online shopping : scale development and validation
Khare, Arpita
;
Sarkar, Subhro
- In:
International journal of Indian culture and business …
20
(
2020
)
1
,
pp. 74-92
Persistent link: https://www.econbiz.de/10012205822
Saved in:
6
How rational thinking style affects sales promotion effectiveness
Yang, Bi
;
Mattila, Anna S.
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146209
Saved in:
7
The impact of customer compassion on face-to-face and online complaints
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
Journal of hospitality marketing & management
29
(
2020
)
7
,
pp. 848-868
Persistent link: https://www.econbiz.de/10012312156
Saved in:
8
An integrated model for predicting consumer's intention to write online reviews
Dixit, Saumya
;
Badgaiyan, Anant Jyoti
;
Khare, Arpita
- In:
Journal of retailing and consumer services
46
(
2019
),
pp. 112-120
Persistent link: https://www.econbiz.de/10011980807
Saved in:
9
The role of reference prices in the lodging industry : the moderating effect of an individual's psychological state
Choi, Choongbeom
;
Choi, Sungwoo
;
Mattila, Anna S.
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 511-520
Persistent link: https://www.econbiz.de/10012179430
Saved in:
10
Reference price and its asymmetric effects on price evaluations : the moderating role of gender
Choi, Choongbeom
;
Joe, Sung Jun
;
Mattila, Anna S.
- In:
Cornell hospitality quarterly : CQ
59
(
2018
)
2
,
pp. 189-194
Persistent link: https://www.econbiz.de/10011865508
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