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~person:"Kim, Jinkyung Jenny"
~subject:"Arbeitszufriedenheit"
~subject:"Brand management"
~subject:"Customer satisfaction"
~subject:"Gastgewerbe"
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Arbeitszufriedenheit
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importance-performance analysis (IPA)
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Kim, Jinkyung Jenny
Han, Heesup
31
Karatepe, Osman M.
30
Kim, Woo Gon
13
Law, Chun Hung Roberts
13
Dev, Chekitan S.
12
Jung, Hyo Sun
10
Wang, Yao-Chin
10
Yoon, Hye Hyun
10
Hyun, Sunghyup Sean
9
Qu, Hailin
9
Torres, Edwin N.
9
Huan, Tzung-cheng
8
Kim, Seongseop
8
Lehto, Xinran Y.
8
Oh, Haemoon
8
Jeong, Miyoung
7
Cobanoglu, Cihan
6
Fu, Xiaoxiao
6
Grobelna, Aleksandra
6
Mattila, Anna S.
6
Mody, Makarand Amrish
6
Okumus, Fevzi
6
Prayag, Girish
6
So, Kevin Kam Fung
6
Wong, IpKin Anthony
6
Yu, Jongsik
6
Ali, Faizan
5
Caber, Meltem
5
DedeoÄŸlu, Bekir Bora
5
Gil Saura, Irene
5
Goh, Edmund
5
Hancer, Murat
5
Hsu, Cathy H. C.
5
Hu, Feng
5
Lee, Jin-soo
5
Lee, Seoki
5
Lee, Seonjeong
5
Shahin, Arash
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Journal of travel and tourism marketing
3
International journal of hospitality management
2
Journal of vacation marketing
2
International journal of contemporary hospitality management
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
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1
Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses
Kim, Jinkyung Jenny
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014439970
Saved in:
2
The psychology of vacationers' hotel brand choice in a post-pandemic world
Kim, Jinkyung Jenny
;
Lee, Myong Jae
;
Han, Heesup
- In:
Journal of vacation marketing
29
(
2023
)
2
,
pp. 206-221
Persistent link: https://www.econbiz.de/10014246967
Saved in:
3
Tangible and intangible hotel in-room amenities in shaping customer experience and the consequences in the with-corona era
Kim, Jinkyung Jenny
;
Lee, Jin-soo
;
Han, Heesup
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 657-681
Persistent link: https://www.econbiz.de/10013546072
Saved in:
4
Saving the hotel industry : strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185212
Saved in:
5
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
6
Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny
;
Chua, Bee-Lia
;
Han, Heesup
- In:
Journal of vacation marketing
27
(
2021
)
1
,
pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
Saved in:
7
The impact of hotel attributes, well-being perception, and attitudes on brand loyalty : examining the moderating role of COVID-19 pandemic
Kim, Jinkyung Jenny
;
Han, Heesup
;
Ariza-Montes, Antonio
- In:
Journal of retailing and consumer services
62
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012648895
Saved in:
8
Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
37
(
2020
)
7
,
pp. 804-822
Persistent link: https://www.econbiz.de/10012415299
Saved in:
9
Exploring competitive hotel selection attributes among guests : an importance-performance analysis
Kim, Jinkyung Jenny
;
Lee, Youngseok
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 998-1011
Persistent link: https://www.econbiz.de/10012179515
Saved in:
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