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~person:"Law, Rob"
~person:"Mohd-Any, Amrul Asraf"
~person:"Skiera, Bernd"
~subject:"Kundenzufriedenheit"
~type:"article"
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Search: subject_exact:"Internet-Vertrieb"
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Kundenzufriedenheit
Online retailing
21
Online-Handel
21
Consumer behaviour
8
E-commerce
8
Electronic Commerce
8
Konsumentenverhalten
8
Customer satisfaction
6
Dienstleistungsqualität
6
Service quality
6
Hotel industry
5
Hotellerie
5
Internet marketing
5
Online-Marketing
5
Beziehungsmarketing
3
Einzelhandel
3
Information behaviour
3
Informationsverhalten
3
Internet
3
Relationship marketing
3
Retail trade
3
Tourism
3
Tourismus
3
Viral marketing
3
Virales Marketing
3
Website
3
Hong Kong
2
Hongkong
2
Profitability
2
Rentabilität
2
Search engine
2
Social Web
2
Social web
2
Suchmaschine
2
Tourism industry
2
Tourismuswirtschaft
2
e-satisfaction
2
electronic commerce
2
Advertising industry
1
Alternative attractiveness
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6
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Law, Rob
Mohd-Any, Amrul Asraf
Skiera, Bernd
Parayitam, Satyanarayana
6
Xu, Xun
6
Park, Jungkun
5
Román, Sergio
5
Sajad Rezaei
5
Tandon, Urvashi
5
Bang, Nguyen
4
Carlson, Jamie
4
Chung, Namho
4
Prybutok, Victor R.
4
Rana, Nripendra P.
4
Riquelme, Isabel P.
4
Rohman, Fatchur
4
Verma, Pranay
4
Zhang, Zili
4
Zhang, Ziqiong
4
Adil, Mohd
3
Anderson, Rolph E.
3
Aslam, Wajeeha
3
Bhatnagar, Amit
3
Bilgihan, Anil
3
Bradley, Graham L.
3
Bressolles, Grégory
3
Che, Tong
3
Farhat, Kashif
3
Gajjar, Hasmukh
3
Grewal, Dhruv
3
Ha, Hong Youl
3
Ha, Young
3
Im, Hyunjoo
3
Jain, Nikunj Kumar
3
Jiang, Ling
3
Jun, Minjoon
3
Kiran, Ravi
3
Lee, Choong-Ki
3
Lennon, Sharron J.
3
Li, Hengyun
3
Loureiro, Sandra Maria Correia
3
Mariani, Marcello M.
3
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Asian Academy of Management journal : AAMJ
1
Electronic markets : the international journal on networked business
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
6
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1
Antecedents of consumer-based electronic retail brand equity : an integrated model
Butt, Muhammad Mohsin
;
Yingchen, Yu
;
Mohd-Any, Amrul Asraf
- In:
Asian Academy of Management journal : AAMJ
23
(
2018
)
2
,
pp. 69-99
Persistent link: https://www.econbiz.de/10012056659
Saved in:
2
Young adults' perceptions of online service quality
Mohd-Any, Amrul Asraf
;
Mahdzan, Nurul Shahnaz
; …
- In:
International journal of electronic marketing and …
7
(
2016
)
2
,
pp. 91-114
Persistent link: https://www.econbiz.de/10011643567
Saved in:
3
Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
Saved in:
4
The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang
;
Li, Huiying
;
Wang, Zhisheng
;
Law, Rob
- In:
Journal of hospitality & tourism research : JHTR ; the …
38
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
Saved in:
5
Factors influencing the effectiveness of online group buying in the restaurant industry
Zhang, Ziqiong
;
Zhang, Zili
;
Wang, Fan
;
Law, Rob
;
Li, Dechao
- In:
International journal of hospitality management
35
(
2013
),
pp. 237-245
Persistent link: https://www.econbiz.de/10010225790
Saved in:
6
Measuring e-service quality for online travel agencies
Tsang, Nelson Kee Fu
;
Lai, Michael T. H.
;
Law, Rob
- In:
Journal of travel and tourism marketing
27
(
2010
)
3
,
pp. 306-323
Persistent link: https://www.econbiz.de/10003985076
Saved in:
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