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~person:"Li, Hengyun"
~subject:"Beziehungsmarketing"
~subject:"Germany"
~subject:"Internet marketing"
~subject:"Vertrauen"
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Beziehungsmarketing
Germany
Internet marketing
Vertrauen
Online retailing
7
Online-Handel
7
Consumer behaviour
6
Konsumentenverhalten
6
Online-Marketing
6
Viral marketing
6
Virales Marketing
6
Customer satisfaction
3
Gastronomie
3
Kundenzufriedenheit
3
Online review
3
Restaurant industry
3
Social Web
3
Social web
3
Emotion
2
Personalisierung
2
Personalization
2
Restaurant
2
Advance booking
1
Altruism
1
Altruismus
1
Aspect-based sentiment analysis
1
Bewertung
1
Book trade
1
Buchhandel
1
Business survival
1
Chatbot anthropomorphism
1
Confidence
1
Consumer experience
1
Customer engagement
1
Customer integration
1
Customer-generated images
1
Disconfirmation
1
Emotion-related words
1
Evaluation
1
Forecasting model
1
Hotel industry
1
Hotellerie
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Li, Hengyun
Heinemann, Gerrit
28
Usman, Osly
16
Bauer, Hans H.
13
Hudetz, Kai
13
Law, Chun Hung Roberts
13
Kollmann, Tobias
11
Baal, Sebastian van
10
Ahlert, Dieter
9
Lambrecht, Anja
9
Stüber, Eva
9
Spiekermann, Sarah
8
Viswanathan, Siva
8
Akram, Umair
7
Chung, Namho
7
Dwivedi, Yogesh Kumar
7
Flavián Blanco, Carlos
7
Fritz, Wolfgang
7
Haucap, Justus
7
Kumar, Dr. Vinay
7
Luca, Michael
7
Neumann, Marcus M.
7
Quach, Sara
7
Skiera, Bernd
7
Tan, Yong
7
Benbasat, Izak
6
Diehl, Sandra
6
Ghose, Anindya
6
Holsing, Christian
6
Kumar, Vikas
6
Loginova, Oksana
6
Olbrich, Rainer
6
Pavlou, Paul A.
6
Qiu, Liangfei
6
Rita, Paulo
6
Schramm-Klein, Hanna
6
Thaichon, Park
6
Wiedmann, Klaus-Peter
6
Xu, Xun
6
Ba, Sulin
5
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International journal of hospitality management
3
Tourism management : research, policies, practice
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
7
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1
Are hotel guests altruistic? : how positive review disconfirmation affects consumers' online review behavior
Li, Hengyun
;
Meng, Fang
;
Hudson, Simon
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 528-548
Persistent link: https://www.econbiz.de/10014230030
Saved in:
2
Impacts of user-generated images in online reviews on customer engagement : a panel data analysis
Li, Hengyun
;
Liu, Hongbo
;
Shin, Hyejo Hailey
;
Ji, Haipeng
- In:
Tourism management : research, policies, practice
101
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014457727
Saved in:
3
Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Li, Hengyun
;
Yu, Bruce X. B.
;
Li, Gang
;
Gao, Huicai
- In:
Tourism management : research, policies, practice
96
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013555009
Saved in:
4
Anthropomorphism and OTA chatbot adoption : a mixed methods study
Cai, Danting
;
Li, Hengyun
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 228-255
Persistent link: https://www.econbiz.de/10013352877
Saved in:
5
How rainy-day blues affect customers’ evaluation behavior : evidence from online reviews
Zhang, Ziqiong
;
Qiao, Shuchen
;
Li, Hengyun
;
Zhang, Zili
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266147
Saved in:
6
The effects of consumer experience and disconfirmation on the timing of online review : field evidence from the restaurant business
Li, Hengyun
;
Xie, Karen L.
;
Zhang, Zili
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012146212
Saved in:
7
Booking now or later : do online peer reviews matter?
Zhang, Zili
;
Liang, Sai
;
Li, Hengyun
;
Zhang, Ziqiong
- In:
International journal of hospitality management
77
(
2019
),
pp. 147-158
Persistent link: https://www.econbiz.de/10011988490
Saved in:
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