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~person:"Reinartz, Werner J."
~person:"Svensson, Göran"
~subject:"satisfaction"
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Search: subject:"Kundenmanagement"
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satisfaction
Beziehungsmarketing
59
Relationship marketing
59
Lieferantenmanagement
28
Supplier relationship management
28
Customer satisfaction
21
Kundenzufriedenheit
21
Confidence
16
Vertrauen
16
B-to-B-Marketing
13
Business-to-business marketing
13
Consumer behaviour
12
Konsumentenverhalten
12
commitment
9
Arbeitszufriedenheit
8
Job satisfaction
8
Kundenwert
8
trust
8
relationship marketing
7
Selling
6
Theorie
6
Theory
6
Verkauf
6
coordination
6
Customer value
5
Kundenmanagement
5
Norway
5
Norwegen
5
Salespeople
5
Satisfaction
5
South Africa
5
Südafrika
5
Trust
5
Verkaufspersonal
5
continuity
5
cooperation
5
Commitment
4
Customer integration
4
Dienstleistungsqualität
4
Economic satisfaction
4
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9
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9
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English
9
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Reinartz, Werner J.
Svensson, Göran
Jacob, Jayanth
4
Al-Hawary, Sulieman Ibraheem Shelash
3
Billström, Anders
3
Han, Heesup
3
Mostert, Pierre
3
Mpinganjira, Mercy
3
Mysen, Tore
3
Narteh, Bedman
3
Nimako, Simon Gyasi
3
Paul, Thomas John
3
Quach, Sara
3
Rindell, Anne
3
Suhartanto, Dwi
3
Thaichon, Paramaporn
3
Yeboah-Asiamah, Eric
3
Ahmed, Salma
2
Balqiah, Tengku Ezni
2
Fang, Yen-Po
2
Hiram Ting
2
Hsu, Maxwell K.
2
Høgevold, Nils M.
2
Khaled, Amgad S. D.
2
Kim, Hyelin
2
Kim, Wansoo
2
Lee, Jenny
2
Leeuwen, Eveline S. van
2
Liu, Chih-Hsing
2
Marques, Susana Henriques
2
Mbawuni, Joseph
2
Neuts, Bart
2
Panitharn Juntongjin
2
Rather, Raouf Ahmad
2
Ringle, Christian M.
2
Roberts-Lombard, Mornay
2
Romão, João
2
Santos, Manuel Alonso dos
2
Silva, João Albino
2
Soto-Fuentes, Y.
2
Swanson, Scott
2
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Published in...
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International journal of procurement management
4
Journal of business-to-business marketing
3
International journal of business excellence
1
South African journal of economic and management sciences
1
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ECONIS (ZBW)
9
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1
Validating the sequential logic of quality constructs in seller-customer business relationships : antecedents, mediator and outcomes
Høgevold, Nils M.
;
Rodríguez, Rocío
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
29
(
2022
)
1
,
pp. 43-67
Persistent link: https://www.econbiz.de/10013178123
Saved in:
2
Antecedents and outcomes of satisfaction in buyer-supplier relationships in South Africa : a replication study
Roberts-Lombard, Mornay
;
Mpinganjira, Mercy
;
Svensson, …
- In:
South African journal of economic and management sciences
20
(
2017
)
1
,
pp. 1-14
Persistent link: https://www.econbiz.de/10011778254
Saved in:
3
Precursors and outcomes of satisfaction in seller-customer business relationships : a sales perspective
Høgevold, Nils M.
;
Svensson, Göran
;
Mpinganjira, Mercy
- In:
International journal of procurement management
13
(
2020
)
4
,
pp. 531-552
Persistent link: https://www.econbiz.de/10012254622
Saved in:
4
Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships
Sosa Varela, Juan Carlos
;
Svensson, Göran
; …
- In:
International journal of procurement management
12
(
2019
)
4
,
pp. 391-409
Persistent link: https://www.econbiz.de/10012138468
Saved in:
5
Validity and reliability of satisfaction as a mediator between quality constructs in manufacturer-supplier relationships through time and across contexts
Padin, Carmen
;
Ferro, Carlos
;
Svensson, Göran
- In:
Journal of business-to-business marketing
24
(
2017
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10011674235
Saved in:
6
The precursor role of cooperation, coordination, and relationship assets in a relationship model
Payan, Janice M.
;
Hair, Joseph F.
;
Svensson, Göran
; …
- In:
Journal of business-to-business marketing
23
(
2016
)
1
,
pp. 63-79
Persistent link: https://www.econbiz.de/10011496548
Saved in:
7
"Antecedents" and "postcedents" in relation to satisfaction in Norwegian business relationships
Mysen, Tore
;
Svensson, Göran
;
Rindell, Anne
; …
- In:
International journal of procurement management
8
(
2015
)
5
,
pp. 627-642
Persistent link: https://www.econbiz.de/10011593580
Saved in:
8
Satisfaction as a mediator between quality metrics in manufacturer-supplier relationships
Rindell, Anne
;
Svensson, Göran
;
Mysen, Tore
; …
- In:
International journal of business excellence
7
(
2014
)
1
,
pp. 16-27
Persistent link: https://www.econbiz.de/10011482011
Saved in:
9
A validation of inputs and outputs of satisfaction in business-to-business relationships through a Nordic comparison
Rindell, Anne
;
Mysen, Tore
;
Svensson, Göran
; …
- In:
International journal of procurement management
6
(
2013
)
4
,
pp. 424-443
Persistent link: https://www.econbiz.de/10010207623
Saved in:
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