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~person:"Ritter, Thomas"
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Beziehungsmarketing
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9
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2
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Ritter, Thomas
Bruhn, Manfred
126
Homburg, Christian
114
Kumar, V.
81
Verhoef, Peter C.
57
Huber, Frank
56
Han, Heesup
54
Bauer, Hans H.
52
Hollebeek, Linda D.
51
Smith, Alan D.
51
Stauss, Bernd
50
Herrmann, Andreas
49
Piller, Frank T.
47
Krafft, Manfred
45
Palmatier, Robert W.
41
Hippner, Hajo
39
Mattila, Anna S.
38
Gil Saura, Irene
37
Wilde, Klaus D.
35
Stock-Homburg, Ruth
34
Wiedmann, Klaus-Peter
34
Eggert, Andreas
33
Georgi, Dominik
33
Van den Poel, Dirk
33
Helmke, Stefan
32
Reichwald, Ralf
32
Thaichon, Park
32
Töpfer, Armin
32
Grönroos, Christian
31
Hadwich, Karsten
31
Mittal, Vikas
31
Neslin, Scott A.
31
Prentice, Catherine
31
Schüller, Anne M.
30
Sheth, Jagdish N.
30
Svensson, Göran
30
Belz, Christian
29
Loureiro, Sandra Maria Correia
29
Reinartz, Werner J.
29
Evanschitzky, Heiner
28
Günter, Bernd
28
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Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of technology management : IJTM
1
Journal of Business & Industrial Marketing
1
Journal of service research
1
Rethinking marketing : developing a new understanding of markets
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
9
Other ZBW resources
1
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1
Multidexterity in
customer
relationship
management
: managerial implications and a research agenda
Ritter, Thomas
;
Geersbro, Jens
- In:
Industrial marketing management : the international …
69
(
2018
),
pp. 74-79
Persistent link: https://www.econbiz.de/10011822300
Saved in:
2
The future of B2B customer solutions in a post-COVID-19 economy : managerial issues and an agenda for academic inquiry
Bond, Edward U., III
;
Jong, Ad de
;
Eggert, Andreas
; …
- In:
Journal of service research
23
(
2020
)
4
,
pp. 401-408
Persistent link: https://www.econbiz.de/10012391593
Saved in:
3
A relationship strategy perspective on relationship portfolios : linking customer profitability, commitment, and growth potential to relationship strategy
Ritter, Thomas
;
Andersen, Henrik
- In:
Industrial marketing management : the international …
43
(
2014
)
6
,
pp. 1005-1011
Persistent link: https://www.econbiz.de/10010410606
Saved in:
4
Organizational relationship termination competence : a conceptualization and an empirical test
Ritter, Thomas
;
Geersbro, Jens
- In:
Industrial marketing management : the international …
40
(
2011
)
6
,
pp. 988-993
Persistent link: https://www.econbiz.de/10009354615
Saved in:
5
Antecedents and consequences of sales representatives' relationship termination competence
Geersbro, Jens
;
Ritter, Thomas
- In:
The journal of business & industrial marketing
28
(
2013
)
1
,
pp. 41-49
Persistent link: https://www.econbiz.de/10009723092
Saved in:
6
Inside the customer universe : how to build unique customer insight for profitable growth and market leaders
Andersen, Henrik
;
Ritter, Thomas
-
2008
Persistent link: https://www.econbiz.de/10003685333
Saved in:
7
More is not always better : the impact of relationship functions on customer-perceived relationship value
Ritter, Thomas
;
Walter, Achim
- In:
Industrial marketing management : the international …
41
(
2012
)
1
,
pp. 136-144
Persistent link: https://www.econbiz.de/10009513205
Saved in:
8
Antecedents and consequences of sales representatives' relationship termination competence
Geersbro, Jens
;
Ritter, Thomas
- In:
Journal of Business & Industrial Marketing
28
(
2013
)
1
,
pp. 41-49
managers should more actively consider relationship termination as a legitimate option in
customer
relationship
management
. In …
Persistent link: https://www.econbiz.de/10014843156
Saved in:
9
Interactions between suppliers and customers in business markets
Ritter, Thomas
;
Ford, David
- In:
Rethinking marketing : developing a new understanding …
,
(pp. 99-116)
.
2004
Persistent link: https://www.econbiz.de/10002406610
Saved in:
10
Relationship-specific antecedents of customer involvement in new product development
Ritter, Thomas
;
Walter, Achim
- In:
International journal of technology management : IJTM
26
(
2003
)
5/6
,
pp. 482-501
Persistent link: https://www.econbiz.de/10001932864
Saved in:
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