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~person:"Wong, IpKin Anthony"
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Customer satisfaction
27
Kundenzufriedenheit
27
Consumer behaviour
18
Konsumentenverhalten
18
Dienstleistungsqualität
16
Service quality
16
Beziehungsmarketing
13
Relationship marketing
13
Gambling
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Glücksspiel
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Brand image
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Markenimage
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China
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Customer loyalty
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Customer retention
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Job satisfaction
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Wong, IpKin Anthony
Homburg, Christian
78
Han, Heesup
66
Kumar, V.
53
Mattila, Anna S.
52
Bauer, Hans H.
40
Stauss, Bernd
40
Mittal, Vikas
36
Svensson, Göran
36
Bruhn, Manfred
35
Huber, Frank
33
Aksoy, Lerzan
32
Gil Saura, Irene
30
Verhoef, Peter C.
30
Ringle, Christian M.
28
Usman, Osly
28
Gelbrich, Katja
27
Matzler, Kurt
27
Hyun, Sunghyup Sean
25
Prayag, Girish
25
Prentice, Catherine
25
Hammerschmidt, Maik
24
Jang, Soocheong
24
McColl-Kennedy, Janet R.
24
Prybutok, Victor R.
24
Evanschitzky, Heiner
23
Keiningham, Timothy
23
Sparks, Beverley
23
Söderlund, Magnus
23
Roschk, Holger
22
Sharma, Piyush
22
Töpfer, Armin
22
Eggert, Andreas
21
Shahin, Arash
21
Balaji, M. S.
20
Bilgihan, Anil
20
Edvardsson, Bo
20
Fürst, Andreas
20
Gustafsson, Anders
20
Lee, Choong-Ki
20
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International journal of hospitality management
7
Journal of travel and tourism marketing
4
International journal of contemporary hospitality management
3
Journal of business research : JBR
3
Journal of vacation marketing
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of hospitality marketing & management
2
Tourism management : research, policies, practice
2
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Marketing intelligence & planning
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ECONIS (ZBW)
28
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1
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Chun Hung Roberts
;
Huang, …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
2
Destination green equity and its moderating role of travel satisfaction
Wong, IpKin Anthony
;
Lu, Mengwei Vivienne
;
Ou, Juanjuan
; …
- In:
Journal of vacation marketing
27
(
2021
)
3
,
pp. 287-298
Persistent link: https://www.econbiz.de/10012593256
Saved in:
3
A multilevel synthesis of subjective and objective measures of foodservices in the experience process
Wen, Huijun
;
Wong, IpKin Anthony
;
Kim, Seongseop
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013328008
Saved in:
4
Customer engagement and its outcomes : the cross-level effect of service environment and brand equity
Ou, Juanjuan
;
Wong, IpKin Anthony
;
Prentice, Catherine
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
2
,
pp. 377-402
Persistent link: https://www.econbiz.de/10012201373
Saved in:
5
The role of relationship quality and loyalty program in tourism shopping : a multilevel investigation
Lam, Iok Keng Veronica
;
Wong, IpKin Anthony
- In:
Journal of travel and tourism marketing
37
(
2020
)
1
,
pp. 92-111
Persistent link: https://www.econbiz.de/10012289263
Saved in:
6
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
7
Cocreation of the hospitality brand experience: a triadic interaction model
Lin, Zhiwei
;
Wong, IpKin Anthony
- In:
Journal of vacation marketing
26
(
2020
)
4
,
pp. 412-426
Persistent link: https://www.econbiz.de/10012265226
Saved in:
8
A quarantined lodging stay : the buffering effect of service quality
Wong, IpKin Anthony
;
Yang, Fiona X.
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012389106
Saved in:
9
Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine
;
Ma, Erdan
;
Wong, IpKin Anthony
- In:
Journal of hospitality marketing & management
28
(
2019
)
1
,
pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
Saved in:
10
The boundary condition of travel satisfaction and the mediating role of destination image : the case of event tourism
Wong, IpKin Anthony
;
Xu, Yueying Hazel
;
Tan, Xiuchang Sherry
- In:
Journal of vacation marketing
25
(
2019
)
2
,
pp. 207-224
Persistent link: https://www.econbiz.de/10012165817
Saved in:
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