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~source:"econis"
~type_genre:"Collection of articles written by one author"
~type_genre:"Conference paper"
~type_genre:"Government document"
~type_genre:"Reprint"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
286
Service quality
286
Qualitätsmanagement
59
Customer satisfaction
58
Kundenzufriedenheit
58
Quality management
57
Deutschland
38
Germany
37
Consumer behaviour
36
Konsumentenverhalten
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Beziehungsmarketing
33
Relationship marketing
33
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23
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23
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20
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20
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17
Produktqualität
17
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16
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15
Gesundheitswesen
15
Theorie
15
Theory
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Wirtschaftsprüfung
15
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Collection of articles written by one author
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13,771
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13,771
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1,613
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1,613
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1,337
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1,337
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1,063
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1,063
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517
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382
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227
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227
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159
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155
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155
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99
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91
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60
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57
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57
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56
Amtsdruckschrift
53
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17
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15
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14
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14
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12
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English
242
German
50
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Schreier, Gerhard
9
Baron, Steve
3
He, Zhen
3
Markendahl, Jan
3
Martínez, Luis
3
Wolf, Claudia
3
Šindelář, Michal
3
Abate, Serafino
2
Araujo P., Maria Daniela
2
Ariyanti, M.
2
Bahia, Kalvin
2
Bangsawan, Satria
2
Castells, Pau
2
Cronemyr, Peter
2
Lagrosen, Stefan Olof
2
M. S. Mahrinasari
2
Nuttawut Rojniruttikul
2
Pandjaitan, Dorothy Haratua Rouly
2
Psomas, Evangelos
2
Raharjo, Hendry
2
Rönnbäck, Åsa
2
Thawesaengskulthai, Natcha
2
Ugolini, Marta Maria
2
Wongrukmit, Patcharin
2
Zhang, Min
2
Abdullrahim, Najat
1
Abouee-Mehrizi, Hossein
1
Abu Bakar bin Abdul Hamid
1
Adjei, Emmanuel Kofi
1
Agyapong, Gloria Kakrabah-Quarshie
1
Ahamed, Sikkander Basheer Inayath
1
Akbar, M. A.
1
Akee, Randall
1
AlShareef, Mohammed Abdullah
1
Alexandra, M. O.
1
Alif, M. Gunawan
1
Alvarez, Oscar Alvarez
1
Alves, Rui
1
Ambrosino, Giorgio
1
Amorim, Marlene
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Hochschulrektorenkonferenz
12
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6
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4
USA / General Accounting Office
3
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
2
Europäische Kommission / Generaldirektion Bildung und Kultur
2
Europäische Kommission / Statistisches Amt
2
Goethe-Universität Frankfurt am Main
2
OECD
2
Universität Ulm
2
Zukunftsinitiative Rheinland-Pfalz
2
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
Al-Gehaz Al-Qawmy l-Tanzeem Al-Etisalat
1
Australien / Centrelink
1
Australien / Trade Commission
1
Christian-Albrechts-Universität zu Kiel
1
Deutschland / Bundesministerium für Bildung und Forschung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Ernst & Young AG
1
European Foundation for the Improvement of Living and Working Conditions
1
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1
Europäische Kommission / Trans-European Cooperation Scheme for University Studies
1
Europäische Kommission / Trans-European Mobility Scheme for University Studies
1
Fachhochschule des Landes Rheinland-Pfalz / Abteilung Mainz / Fachbereich Betriebswirtschaft <3>
1
Fachtagung Wachstumsmarkt Gesundheit <1998, Neuenahr-Ahrweiler>
1
Forum Bildung
1
Frankreich / Commissariat Général du Plan
1
Logos Verlag Berlin
1
Nationales Expertenseminar zur Qualitätssicherung <3, 2000, Bonn>
1
Nationales Expertenseminar zur Qualitätssicherung <4, 2001, Bonn>
1
Open Evidence <Körperschaft>
1
Sachverständigenrat zur Begutachtung der Entwicklung im Gesundheitswesen
1
Schweden / Statistiska Centralbyrån
1
Technische Universität Ilmenau
1
USA / Bureau of Labor Statistics
1
USA / Congress / Senate / Committee on Commerce, Science, and Transportation
1
United States / Congress / House / Committee on Ways and Means / Subcommittee on Health
1
Universität Kaiserslautern
1
Universität Leipzig
1
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Beiträge zur Hochschulpolitik
13
International journal of quality and service sciences
12
The TQM journal : the international review of organizational improvement
10
Business process management journal
6
Research in transportation economics
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
International journal of economics and financial issues : IJEFI
4
Projekt Qualitätssicherung
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
International journal of auditing : IJA
3
Journal of health organization and management
3
Journal of service theory and practice
3
Kom / Kommission der Europäischen Gemeinschaften
3
Sage library in marketing
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Zur Ökonomie gemeinwohlorientierter Medien : Massenkommunikation in Deutschland, Österreich und der Schweiz
3
Advances in service network analysis
2
Audit report / The Auditor-General
2
CEDEFOP panorama series
2
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
2
Dokumente & Informationen / Hochschulrektorenkonferenz
2
ECON PhD dissertations
2
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Information technology and management
2
Journal of financial services marketing : JFSM
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Marketing-mix strategies - product strategy and promotion strategy
2
OECD Economics Department working papers
2
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
2
South Asian journal of management : SAJM
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The American economic review
2
The Auditor-General audit report
2
Transforming e-business practices and applications : emerging technologies and concepts
2
Verhandlungen des Deutschen Bundestages / Drucksachen
2
Acta Wexionensia
1
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ECONIS (ZBW)
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1
Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
2
On-campus accommodation service quality : the mediating role of students' satisfaction on word of mouth
Gabbianelli, Linda
;
Pencarelli, Tonino
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1224-1255
Persistent link: https://www.econbiz.de/10014321615
Saved in:
3
Is artificial intelligence improving the audit process?
Fedyk, Anastassia
;
Hodson, James
;
Khimich, Natalya
; …
- In:
Review of accounting studies
27
(
2022
)
3
,
pp. 938-985
Persistent link: https://www.econbiz.de/10013457396
Saved in:
4
Psychological empowerment and service culture : fostering sustainable service behavior in the banking sector
Sathyamoorthi, Vairamani
;
Ahamed, Sikkander Basheer Inayath
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 963-984)
.
2024
Persistent link: https://www.econbiz.de/10014575123
Saved in:
5
Factors influencing customer retention in the parcel delivery industry
Zonghong Wu
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 789-805)
.
2024
Persistent link: https://www.econbiz.de/10014575003
Saved in:
6
Factors influencing online platform engagement in fresh fruit e-commerce in China
Tang, Lin
;
Nuttawut Rojniruttikul
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 247-261)
.
2024
Persistent link: https://www.econbiz.de/10014564136
Saved in:
7
Product-service system development for 3D customized production in hospitals
Santos, Milene
;
Soares, B. A. R.
;
Carvalho, Helena
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 29-43)
.
2024
Persistent link: https://www.econbiz.de/10014549170
Saved in:
8
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
9
A comparative study of service quality in portuguese and angolan higher education institutions
Rolo, Ana
;
Saraiva, Margarida
;
Leandro, Gracieth
; …
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 199-208)
.
2024
Persistent link: https://www.econbiz.de/10014549505
Saved in:
10
Exploring the impact of hotel attributes and services on price and revenue : a hedonic pricing model approach with a focus on internal and external segmentation and repeat customer...
Vives, Aldric
;
Ostrovskaya, Liudmila
- In:
Tourism economics : the business and finance of tourism …
30
(
2024
)
4
,
pp. 813-843
Persistent link: https://www.econbiz.de/10014580952
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