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~subject:"Customer satisfaction"
~subject:"Electronic Commerce"
~type_genre:"Konferenzbeitrag"
~type_genre:"Konferenzschrift"
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Search: subject_exact:"Consumer Behaviour"
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Customer satisfaction
Electronic Commerce
Consumer behaviour
815
Konsumentenverhalten
815
Deutschland
110
Germany
104
Beziehungsmarketing
88
Relationship marketing
88
Brand management
83
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83
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74
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73
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72
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66
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65
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64
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62
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58
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55
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55
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54
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54
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54
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54
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53
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53
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52
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48
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47
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41
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40
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39
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37
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34
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34
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34
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33
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287
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196
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176
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176
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81
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48
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48
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36
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16
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13
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Day, Ralph L.
4
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4
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3
Hunt, H. Keith
3
Buvaneswari, P. S.
2
Doukidis, Georgios J.
2
Frasquet Deltoro, Marta
2
Garín-Muñoz, Teresa
2
Gijón, Covadonga
2
Gázquez-Abad, Juan Carlos
2
M. S. Mahrinasari
2
Mollá Descals, Alejandro
2
Nuttawut Rojniruttikul
2
Pérez Amaral, Teodosio
2
Shanthi, R.
2
Suganya, M. P.
2
Abdullah, Ade Gafar
1
Abu Bakar bin Abdul Hamid
1
Al-Ghazali, Basheer Mohammed
1
Alegret Cotas, Alejandro
1
Aritonang, R.
1
Ariyanti, M.
1
Ashraf, Sadia
1
Aydın, Hatice
1
Beduschi, Eliane Fátima Strapazzon
1
Bernritter, Stefan F.
1
Berntzen, Lasse
1
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1
Bezes, Christophe
1
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1
Bin Mohammed Yusoff, Rosman
1
Bonatti, Alessandro
1
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1
Breitzmann, Karl-Heinz
1
Bui Nhat Vuong
1
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1
Bøe, Tove
1
Cai, Hongbin
1
Cara, Corina
1
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1
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International Conference on Innovative Trends in Business Practices for Sustainable Development <2016, Chennai>
2
University of Madras / Department of Commerce
2
AMCIS <15, 2009, San Francisco, Calif.>
1
Allgemeine Gesellschaft für Philosophie in Deutschland
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <5, 1980, Saint Louis, Mo.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
Digital Marketing & eCommerce Conference <4., 2023, Barcelona>
1
European Marketing Academy
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Global Conference on Business, Management and Entrepreneurship "Transforming Suistainable Business In The Era Of Society 5.0" <2019, Bandung>
1
International Conference on Advances in National Brand and Private Label Marketing (NB&PL) <10., 2023, Barcelona>
1
International Conference on Research on National Brand & Private Label Marketing <9., 2022, Barcelona>
1
Konsum im Wandel - das Transformative Potenzial <Veranstaltung> <2017, Klagenfurt>
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Springer Fachmedien Wiesbaden
1
Tagung Wirtschaftsethische Fragen der E-Economy <2001, Stuttgart>
1
Universität Rostock / Ostseeinstitut für Marketing, Verkehr und Tourismus
1
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Published in...
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The international review of retail, distribution and consumer research
9
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Springer Proceedings in Business and Economics
4
International journal of economics and financial issues : IJEFI
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
3
Advances in National Brand and Private Label Marketing : Fifth International Conference, 2018
2
Advances in National Brand and Private Label Marketing : Ninth International Conference, 2022
2
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
2
Bringing the Soul Back to Marketing : Proceedings of the 2023 AMS World Marketing Congress, Canterbury, UK, July 11-14, 2023
2
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
2
International journal of quality and service sciences
2
International journal of retail & distribution management
2
Journal of service theory and practice
2
Reinventing management strategies : the design for future ; issues in marketing and finance
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
A Balkema book
1
AICEI proceedings
1
Advances in National Brand and Private Label Marketing : 10th International Conference, 2023
1
Analele ştiinţifice ale Univerşităţii Alexandru Ioan Cuza din Iaşi / Ştiinţe economice
1
Beiträge und Informationen aus dem Ostseeinstitut für Marketing, Verkehr und Tourismus an der Universität Rostock
1
Bericht der GfK-Tagung : vom ...
1
Business horizons
1
Business process management journal
1
Digital Economy and the Green Revolution : 16th International Conference on Business Excellence, ICBE 2022, Bucharest, Romania, March 24-26, 2022
1
Ethics, social responsibility and sustainability in marketing
1
Ethische Ökonomie : Beiträge zur Wirtschaftsethik und Wirtschaftskultur
1
Information technology and management
1
Interdisciplinary management research XVI ; 1
1
International journal of advertising : the quarterly review of marketing communications
1
International journal of industrial organization
1
Journal of business research : JBR
1
Journal of marketing management : MM
1
Journal of retailing and consumer services
1
Journal of revenue and pricing management
1
Kritische Verbraucherforschung
1
Lecture notes in business information processing : LNBIP
1
Marketing letters : a journal of research in marketing
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
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ECONIS (ZBW)
103
USB Cologne (EcoSocSci)
1
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51
Consumer motivations for click-and-collect and home delivery in online shopping
Miquel-Romero, Maria-Jose
;
Frasquet Deltoro, Marta
; …
- In:
Advances in National Brand and Private Label Marketing …
,
(pp. 115-122)
.
2018
Persistent link: https://www.econbiz.de/10013277490
Saved in:
52
Configurations of business strategy and marketing channels for e-commerce and traditional retail formats : a qualitative comparisonanalysis (QCA) in sporting goods retailing
Johansson, Tobias
;
Kask, Johan
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 326-333
Persistent link: https://www.econbiz.de/10011629446
Saved in:
53
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish
- In:
Business process management journal
23
(
2017
)
4
,
pp. 822-829
Persistent link: https://www.econbiz.de/10011723281
Saved in:
54
Too good to be true : the role of online reviews' features in probability to buy
Maslowska, Ewa
;
Malthouse, Edward C.
;
Bernritter, Stefan F.
- In:
International journal of advertising : the quarterly …
36
(
2017
)
1
,
pp. 142-163
Persistent link: https://www.econbiz.de/10011687909
Saved in:
55
The effects of multi-channel assortment integration on customer confusion
Bertrandie, Laura
;
Zielke, Stephan
- In:
The international review of retail, distribution and …
27
(
2017
)
5
,
pp. 437-449
Persistent link: https://www.econbiz.de/10011853896
Saved in:
56
The impact of consumer local engagement on local store patronage and customer satisfaction
Skippari, Mika
;
Nyrhinen, Jussi
;
Karjaluoto, Heikki
- In:
The international review of retail, distribution and …
27
(
2017
)
5
,
pp. 485-501
Persistent link: https://www.econbiz.de/10011853922
Saved in:
57
The impact of emotional intelligence on customer satisfaction and repeat buying behavior among young consumers : an assessment of the moderating role of dental health consciousness
Bhalerao, Hemangi
;
Sharma, Kiran
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 88-108
Persistent link: https://www.econbiz.de/10011888104
Saved in:
58
Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector
Koutsothanassi, Eleni
;
Bouranta, Nancy
;
Psomas, Evangelos
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 425-440
Persistent link: https://www.econbiz.de/10011772150
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59
An exploration of consumers' experiences in physical stores : comparing consumers' and retailers' perspectives in past and present time
Bäckström, Kristina
;
Johansson, Ulf
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 241-259
Persistent link: https://www.econbiz.de/10011741612
Saved in:
60
Jokes in the store and its effects on customer satisfaction
Söderlund, Magnus
;
Oikarinen, Eeva-Liisa
;
Heikka, …
- In:
The international review of retail, distribution and …
27
(
2017
)
3
,
pp. 260-283
Persistent link: https://www.econbiz.de/10011741613
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