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~subject:"Dienstleistungsmanagement"
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Search: subject_exact:"Customer integration"
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Dienstleistungsmanagement
Customer integration
3,880
Kundenintegration
3,866
Beziehungsmarketing
1,417
Relationship marketing
1,415
Betriebliche Wertschöpfung
986
Value creation
986
Innovationsmanagement
942
Innovation management
937
Consumer behaviour
892
Konsumentenverhalten
892
Social Web
840
Social web
840
Innovation
783
Produktentwicklung
604
New product development
580
Brand management
349
Markenführung
349
Internet marketing
343
Online-Marketing
343
Dienstleistungsqualität
333
Service quality
333
Value co-creation
311
Kundenwert
306
Service-Dominant Logic
305
Service-dominant logic
305
Customer value
304
Customer satisfaction
302
Kundenzufriedenheit
302
Lieferantenmanagement
265
Supplier relationship management
265
Co-creation
253
Dienstleistung
200
Brand image
188
Markenimage
188
Deutschland
183
Germany
181
Services
178
Viral marketing
177
Virales Marketing
177
value co-creation
170
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Online availability
All
Undetermined
22
Free
2
Type of publication
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Article
60
Book / Working Paper
24
Type of publication (narrower categories)
All
Article in journal
32
Aufsatz in Zeitschrift
32
Aufsatz im Buch
28
Book section
28
Collection of articles of several authors
9
Sammelwerk
9
Aufsatzsammlung
6
Case study
6
Fallstudie
6
Hochschulschrift
5
Thesis
4
Lehrbuch
2
Textbook
2
Arbeitspapier
1
Bibliografie enthalten
1
Bibliography included
1
Conference proceedings
1
Festschrift
1
Graue Literatur
1
Handbook
1
Handbuch
1
Konferenzschrift
1
Non-commercial literature
1
Working Paper
1
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Language
All
English
47
German
39
Author
All
Bruhn, Manfred
7
Fließ, Sabine
5
Hadwich, Karsten
4
Jacob, Frank
4
Stauss, Bernd
3
Altinay, Levent
2
Baglieri, Enzo
2
Chew, Eng K.
2
Ehret, Michael
2
Estevão, Maria-José
2
Freiling, Jörg
2
Gottschalk, Petter
2
Haase, Michaela
2
Jaakkola, Elina
2
Kurzmann, Heike
2
Leyer, Michael
2
Oguachuba, Jane S.
2
Reinecke, Sven
2
Roth, Stefan
2
Straus, Lennart
2
Sydow, Jörg
2
Windeler, Arnold
2
Aarikka-Stenroos, Leena
1
Akaka, Melissa Archpru
1
Alford, John
1
Amshoff, Bernhard
1
Angelis, Jannis
1
Anning-Dorson, Thomas
1
Bailey, Adrian
1
Balaraman, Pravin
1
Bartilla, Katrin
1
Bateman, Nicola
1
Benkenstein, Martin
1
Bergmann, Gustav
1
Bilstein, Nicola
1
Bouman, Nijs
1
Bridson, Kerrie
1
Brodie, Roderick J.
1
Brown, Stephen Walter
1
Buhse, Willms
1
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Institution
All
ICServ <5., 2017, Wien>
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
Springer Fachmedien Wiesbaden
1
Published in...
All
Kundenintegration : Forum Dienstleistungsmanagement
7
Journal of service management
6
Forum Dienstleistungsmanagement
5
SpringerLink / Bücher
5
The journal of services marketing
5
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
3
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
3
European management journal
2
Fokus Dienstleistungsmarketing
2
Journal of service research : JSR
2
Public management review
2
Service Value als Werttreiber : Konzepte, Messung und Steuerung
2
Wissenschaft & Praxis
2
Advances in services marketing
1
Am Puls wirtschaftlicher Entwicklung : Dienstleistungstrends
1
Chinese management studies
1
Creativity and innovation management
1
Customer engagement : contemporary issues and challenges
1
Dienstleistungen im Gesundheitssektor : Produktivität, Arbeit und Management
1
Dienstleistungsnetzwerke
1
Dienstleistungsökonomie : Beiträge zu einer theoretischen Fundierung
1
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
1
Gabler Wissenschaft & Praxis
1
Handbook of innovation in public services
1
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
1
International journal of quality and service sciences
1
International journal of services and operations management
1
Journal of business research : JBR
1
Journal of management information systems : JMIS
1
Journal of nonprofit & public sector marketing
1
Journal of retailing and consumer services
1
Journal of strategy and management
1
Journal of the Operational Research Society : OR
1
Lecture notes in computer science
1
Lehrbuch
1
Management - Business for professionals
1
Management decision : MD
1
Management research review
1
Management, Prozessgestaltung, Kundenperspektive
1
Managing organizational ecologies : space, management and organization
1
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ECONIS (ZBW)
84
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1
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84
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
The evolution of B2B strategies in the rise of value co-creation and service management
Chowdhury, Naushaba
;
Balaraman, Pravin
;
Liu, Jonathan
- In:
Journal of strategy and management
16
(
2023
)
4
,
pp. 708-732
Persistent link: https://www.econbiz.de/10014433014
Saved in:
3
Case study of sustainable service design in the hospitality industry
Chen, Yi-An
;
Chen, Chun Liang
- In:
Chinese management studies
16
(
2022
)
1
,
pp. 162-196
Persistent link: https://www.econbiz.de/10012886173
Saved in:
4
Representative co-production : broadening the scope of the public service logic
Eriksson, Erik Masao
- In:
Public management review
21
(
2019
)
2
,
pp. 291-314
Persistent link: https://www.econbiz.de/10012178734
Saved in:
5
Effectiveness of IT service management capability : value co-creation and value facilitation mechanisms
Winkler, Till J.
;
Wulf, Jochen
- In:
Journal of management information systems : JMIS
36
(
2019
)
2
,
pp. 639-675
Persistent link: https://www.econbiz.de/10012198601
Saved in:
6
Absorbing customer knowledge : how customer involvement enables service design success
Storey, Chris
;
Larbig, Christine
- In:
Journal of service research : JSR
21
(
2018
)
1
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011855781
Saved in:
7
Kundenmitwirkung bei der Dienstleistungsspezifizierung : Auswirkungen auf Kundenbeurteilung und -verhalten
Straus, Lennart
-
2017
Persistent link: https://www.econbiz.de/10011582938
Saved in:
8
Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori
(
ed.
);
Karagiannis, Dimitris
(
ed.
)
-
ICServ <5., 2017, Wien>
-
2017
Persistent link: https://www.econbiz.de/10011664142
Saved in:
9
Value co-creation in health care : a phenomenological examination of the doctor-patient encounter
Osei-Frimpong, Kofi
;
Owusu-Frimpong, Nana
- In:
Journal of nonprofit & public sector marketing
29
(
2017
)
4
,
pp. 365-384
Persistent link: https://www.econbiz.de/10011783973
Saved in:
10
Toward a public service management : past, present, and future directions
Hodgkinson, Ian R.
;
Hannibal, Claire
;
Keating, Byron W.
; …
- In:
Journal of service management
28
(
2017
)
5
,
pp. 998-1023
Persistent link: https://www.econbiz.de/10011801854
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