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~subject:"Dienstleistungsqualität"
~subject:"Firm performance"
~type_genre:"Book section"
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Dienstleistungsqualität
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Gastronomie
215
Restaurant industry
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Tourismuswirtschaft
24
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Germany
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Batt, Rosemary L.
1
Borchgrevink, Carl P.
1
Chiles, Todd H.
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Dobrowolska, Anna
1
Erkuş-Öztürk, Hilal
1
Fuchs, Wolfgang
1
Gupta, Sachin
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Lam, Long W.
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The Cornell School of hotel administration handbook of applied hospitality strategy
2
Building consumer-brand relationship in luxury brand management
1
Creating good jobs : an industry-based strategy
1
Economies et sociétés ; 43,11
1
Globalisation and services-driven economic growth : perspectives from the global north and south
1
Handbook of hospitality human resources management
1
Innovations in certain areas of organization management and marketing
1
Japanese management in evolution : new directions, breaks and emerging practices
1
Kulturtourismus zu Beginn des 21. Jahrhunderts : Festschrift für Albrecht Steinecke
1
Kundenbeziehungen im Dienstleistungsbereich
1
Strategies for environmentally responsible supply chain and production management
1
The global enterprise : entrepreneurship and value creation
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ECONIS (ZBW)
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Perception about inventory management and control at quick service restaurants
Saibal Kumar Saha
;
Roy, Arun
- In:
Strategies for environmentally responsible supply chain …
,
(pp. 228-247)
.
2024
Persistent link: https://www.econbiz.de/10014532517
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2
Excellent cuisine worth a detour: dimensions of luxury dining experiences
Oliveira-Brochado, Fernando
- In:
Building consumer-brand relationship in luxury brand …
,
(pp. 108-125)
.
2021
Persistent link: https://www.econbiz.de/10012517944
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3
The quality of jobs in restaurants
Batt, Rosemary L.
;
Lakhani, Tashlin
;
Lee, Jae Eun
; …
- In:
Creating good jobs : an industry-based strategy
,
(pp. 187-235)
.
2019
Persistent link: https://www.econbiz.de/10012228488
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4
Culture as a new frontier of business : a study of service provider-customer interactions at sushi bars in Tokyo
Yamauchi, Yutaka
- In:
Japanese management in evolution : new directions, …
,
(pp. 193-210)
.
2018
Persistent link: https://www.econbiz.de/10011700326
Saved in:
5
Reducing quality uncertainty in the Amsterdam field of restaurants
Terhorst, Pieter
;
Erkuş-Öztürk, Hilal
- In:
Globalisation and services-driven economic growth : …
,
(pp. 105-118)
.
2017
Persistent link: https://www.econbiz.de/10011541577
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6
Methodology for assessing and improving the quality of services based on a process approach. Assessment and improvement of the process of customer service in a restaurant
Dobrowolska, Anna
;
Ossowska, Justyna
- In:
Innovations in certain areas of organization management …
,
(pp. 93-103)
.
2016
Persistent link: https://www.econbiz.de/10011666836
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7
Gastgewerbe : eine Reise in die technologische Zukunft
Fuchs, Wolfgang
- In:
Kulturtourismus zu Beginn des 21. Jahrhunderts : …
,
(pp. 117-125)
.
2013
Persistent link: https://www.econbiz.de/10009780326
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8
How organizational standards and coworker support improve restaurant service
Susskind, Alex
;
Kacmar, K. Michele
;
Borchgrevink, Carl P.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 705-715)
.
2010
Persistent link: https://www.econbiz.de/10008667113
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9
Guest satisfaction and restaurant performance
Gupta, Sachin
;
McLaughlin, Edward
;
Gómez, Miguel I.
- In:
The Cornell School of hotel administration handbook of …
,
(pp. 370-385)
.
2010
Persistent link: https://www.econbiz.de/10008667129
Saved in:
10
Le vendredi soir au restaurant avec des amis : sentiments de justice et impacts sur l'évaluation du service
Siadou-Martin, Béatrice
-
2009
Persistent link: https://www.econbiz.de/10009678398
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