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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Taiwan
5
Customer value
4
Kundenwert
4
Service quality
4
Hotel industry
3
Hotellerie
3
Risiko
2
Risk
2
Bank marketing
1
Bankgeschäft
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Banking services
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Bankmarketing
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Brands
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Consumer risk
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Customer services quality
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Investments
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Perception
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Prices
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Risikopräferenz
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Risk attitude
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Social Marketing
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Social marketing
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Structural equation model
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Strukturgleichungsmodell
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Chang, Hong-Sheng
2
Chang, Hong-sheng
2
Tseng, Chien-ming
2
Chen, Tser-yieth
1
Hsiao, Han-Liang
1
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Journal of international consumer marketing
2
The service industries journal
2
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ECONIS (ZBW)
4
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1
The matrix composition of banking customer value
Chang, Hong-sheng
;
Tseng, Chien-ming
- In:
Journal of international consumer marketing
22
(
2010
)
4
,
pp. 347-362
Persistent link: https://www.econbiz.de/10008991649
Saved in:
2
How public-issue-promoted and revenue-related types of social marketing influence customer-perceived value in Taiwan's banking industry
Chang, Hong-sheng
;
Chen, Tser-yieth
;
Tseng, Chien-ming
- In:
Journal of international consumer marketing
21
(
2009
)
1
,
pp. 35-49
Persistent link: https://www.econbiz.de/10003890675
Saved in:
3
Increasing hotel customer value through service quality cues in Taiwan
Chang, Hong-Sheng
- In:
The service industries journal
28
(
2008
)
1/2
,
pp. 73-84
Persistent link: https://www.econbiz.de/10003732979
Saved in:
4
Examining the casual relationship among service recovery, perceived justice, perceived risk, and customer value in the hotel industry
Chang, Hong-Sheng
;
Hsiao, Han-Liang
- In:
The service industries journal
28
(
2008
)
3/4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10003751922
Saved in:
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