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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Taiwan
23
Lieferkette
13
Supply chain
13
E-commerce
11
Electronic Commerce
11
China
10
Service quality
10
Consumer behaviour
9
Konsumentenverhalten
9
Lieferantenmanagement
9
Supplier relationship management
9
Beziehungsmarketing
7
Customer satisfaction
7
Kundenzufriedenheit
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Relationship marketing
7
Innovation
5
Performance measurement
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Performance-Messung
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Firm performance
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Inter-firm cooperation
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Theorie
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Theory
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Unternehmenserfolg
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Elektronische Beschaffung
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Empirical method
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Hospital
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Innovation adoption
3
Innovationsakzeptanz
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Krankenhaus
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English
9
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Chang, Hsin Hsin
4
Chang, Hsin-Li
2
Jeng, Don Jyh-Fu
2
Yang, Cheng-Hua
2
Chang, Hsin-Cheng
1
Chang, Hsin-li
1
Chang, Ya-Hua
1
Hamid Rizal
1
Lai, Chi-yuan
1
Lee, Chin-ho
1
Lu, An-Wen
1
Mohamad Rizal Abdul Hamid
1
Tsai, Huei-Ting
1
Tsai, Ming-Tien
1
Wang, Yao-hua
1
Wu, Hsin-Hung
1
Yang, Cheng-hua
1
Yang, Wen-ying
1
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Service business
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Tourism management : research, policies, practice
2
Electronic commerce research
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Journal of air transport management
1
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ECONIS (ZBW)
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1
Analyzing service quality and satisfaction by multivariate analysis of variance : a case of Taiwan tobacco and liquor corporation
Lu, An-Wen
;
Chang, Ya-Hua
;
Wu, Hsin-Hung
- In:
International journal of information systems in the …
13
(
2021
)
4
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014329967
Saved in:
2
The role of ethnicity in domestic intercultural service encounters
Hamid Rizal
;
Jeng, Don Jyh-Fu
;
Chang, Hsin Hsin
- In:
Service business
10
(
2016
)
2
,
pp. 263-282
Persistent link: https://www.econbiz.de/10011722294
Saved in:
3
Conceptualising consumers’ word-of-mouth behaviour intention : evidence from a university education services in Malaysia
Chang, Hsin Hsin
;
Jeng, Don Jyh-Fu
;
Mohamad Rizal Abdul …
- In:
Service business
7
(
2013
)
1
,
pp. 17-35
Persistent link: https://www.econbiz.de/10009728580
Saved in:
4
Exploring the perceived competence of airport ground staff in dealing with unruly passenger behaviors
Yang, Cheng-hua
;
Chang, Hsin-li
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 611-621
Persistent link: https://www.econbiz.de/10009488090
Saved in:
5
E-service quality and relationship quality on dealer satisfaction : channel power as a moderator
Chang, Hsin Hsin
;
Lee, Chin-ho
;
Lai, Chi-yuan
- In:
Total quality management & business excellence : an …
23
(
2012
)
7
,
pp. 855-873
Persistent link: https://www.econbiz.de/10009625446
Saved in:
6
Predicting repurchase intention for online clothing brands in Taiwan : quality disconfirmation, satisfaction, and corporate social responsibility
Tsai, Huei-Ting
;
Chang, Hsin-Cheng
;
Tsai, Ming-Tien
- In:
Electronic commerce research
16
(
2016
)
3
,
pp. 375-399
Persistent link: https://www.econbiz.de/10011556564
Saved in:
7
The impact of e-service quality, customer satisfaction and loyalty on e-marketing: moderating effect of perceived value
Chang, Hsin Hsin
;
Wang, Yao-hua
;
Yang, Wen-ying
- In:
Total quality management & business excellence : an …
20
(
2009
)
3/4
,
pp. 423-443
Persistent link: https://www.econbiz.de/10003862531
Saved in:
8
Explore airlines' brand niches through measuring passengers' repurchase motivation : an application of Rasch measurement
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Journal of air transport management
14
(
2008
)
3
,
pp. 105-112
Persistent link: https://www.econbiz.de/10003731224
Saved in:
9
Do airline self-service check-in kiosks meet the needs of passengers?
Chang, Hsin-Li
;
Yang, Cheng-Hua
- In:
Tourism management : research, policies, practice
29
(
2008
)
5
,
pp. 980-993
Persistent link: https://www.econbiz.de/10003750825
Saved in:
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