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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Multi-group analysis
43
Consumer behaviour
28
Konsumentenverhalten
27
multi-group analysis
25
Strukturgleichungsmodell
11
Customer satisfaction
10
Kundenzufriedenheit
10
Structural equation model
10
Beziehungsmarketing
8
Entrepreneurship
8
Entrepreneurship approach
8
PLS-SEM
8
Relationship marketing
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Service quality
8
Business start-up
7
Holiday behaviour
7
Unternehmensgründung
7
Urlaubsverhalten
7
Firm performance
6
SEM
6
Unternehmenserfolg
6
Gender
5
Innovation
5
Innovation adoption
5
Innovationsakzeptanz
5
KMU
5
Multi-Group Analysis
5
SME
5
Consumer attitudes
4
Emotion
4
Geschlecht
4
Innovation management
4
Innovationsmanagement
4
Internet marketing
4
Job satisfaction
4
Mobile communications
4
Mobilkommunikation
4
Multi group analysis
4
Multi-group analysis (MGA)
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Lee, Craig
2
Angelina Hanh Nhat Le
1
Chung, Namho
1
Hallak, Rob
1
Hinchcliff, Mercedez
1
Kang, Sung-Eun
1
Koo, Chulmo
1
Kyriazis, Elias
1
Lin, Hsiu-Fen
1
McCarthy, Grace
1
Mehmet, Michael
1
Moretti, Andrea
1
Phong Dong Nguyen
1
Phuong Kim Thi Tran
1
Pons, Frank
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Prayag, Girish
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Toufaily, Elissar
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Vinh Trung Tran
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EuroMed journal of business
1
International journal of bank marketing
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of retailing and consumer services
1
Journal of travel and tourism marketing
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The TQM journal : the international review of organizational improvement
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ECONIS (ZBW)
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1
The moderating role of high- and low-involvement product types on customer loyalty and satisfaction in banking : an Australian perspective
Hinchcliff, Mercedez
;
Kyriazis, Elias
;
McCarthy, Grace
; …
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1974-2004
Persistent link: https://www.econbiz.de/10014470763
Saved in:
2
Creepy vs. cool : switching from human staff to service robots in the hospitality industry
Kang, Sung-Eun
;
Koo, Chulmo
;
Chung, Namho
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014311454
Saved in:
3
Linking self-congruity, perceived quality and satisfaction to brand loyalty in a tourism destination : the moderating role of visit frequency
Phuong Kim Thi Tran
;
Phong Dong Nguyen
;
Angelina Hanh …
- In:
Tourism review
77
(
2022
)
1
,
pp. 287-301
Persistent link: https://www.econbiz.de/10012939690
Saved in:
4
The mediating role of passenger satisfaction on the relationship between service quality and behavioral intentions of low-cost carriers
Lin, Hsiu-Fen
- In:
The TQM journal : the international review of …
34
(
2022
)
6
,
pp. 1691-1712
Persistent link: https://www.econbiz.de/10014320929
Saved in:
5
Tourist motivation and place attachment : the mediating effects of service interactions with hotel employees
Prayag, Girish
;
Lee, Craig
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 90-106
Persistent link: https://www.econbiz.de/10012179368
Saved in:
6
Investigating the moderating role of education on a structural model of restaurant performance using multi-group PLS-SEM analysis
Lee, Craig
;
Hallak, Rob
- In:
Journal of business research : JBR
88
(
2018
),
pp. 298-305
Persistent link: https://www.econbiz.de/10011869754
Saved in:
7
Impact of customers' assessment of website attributes on e-relationship in the securities brokerage industry : a multichannel perspective
Toufaily, Elissar
;
Pons, Frank
- In:
Journal of retailing and consumer services
34
(
2017
),
pp. 58-69
Persistent link: https://www.econbiz.de/10011628994
Saved in:
8
Antecedents and moderators of golf tourists' behavioral intentions : an empirical study in a Mediterranean destination
Moretti, Andrea
- In:
EuroMed journal of business
10
(
2015
)
3
,
pp. 338-359
Persistent link: https://www.econbiz.de/10011480841
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