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~subject:"Einzelhandel"
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Subject
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Einzelhandel
Relationship marketing
24,864
Beziehungsmarketing
24,863
Konsumentenverhalten
8,625
Consumer behaviour
8,624
Kundenzufriedenheit
5,263
Customer satisfaction
5,262
Dienstleistungsqualität
3,810
Service quality
3,810
Kundenmanagement
2,556
Brand management
2,496
Markenführung
2,496
Deutschland
2,339
Germany
2,290
Theory
2,237
Theorie
2,235
Lieferantenmanagement
2,159
Supplier relationship management
2,159
Social Web
1,980
Social web
1,980
Marketingmanagement
1,865
Marketing management
1,837
Markenimage
1,825
Brand image
1,822
Electronic Commerce
1,743
E-commerce
1,606
Online-Marketing
1,542
Internet marketing
1,513
Kundenwert
1,498
Customer value
1,430
Customer integration
1,407
Kundenintegration
1,407
Vertrauen
1,345
Confidence
1,330
Retail trade
1,298
Brand
1,239
Markenartikel
1,226
Online retailing
1,199
Online-Handel
1,199
Customer service
1,135
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Online availability
All
Undetermined
652
Free
171
Type of publication
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Article
1,074
Book / Working Paper
242
Type of publication (narrower categories)
All
Article in journal
1,002
Aufsatz in Zeitschrift
1,002
Aufsatz im Buch
74
Book section
74
Hochschulschrift
51
Graue Literatur
39
Non-commercial literature
39
Thesis
33
Arbeitspapier
23
Working Paper
23
Conference paper
20
Konferenzbeitrag
20
Collection of articles of several authors
17
Sammelwerk
17
Aufsatzsammlung
16
Case study
9
Fallstudie
9
Bibliografie enthalten
4
Bibliography included
4
Collection of articles written by one author
4
Guidebook
4
Ratgeber
4
Sammlung
4
Festschrift
3
Conference proceedings
2
Dissertation u.a. Prüfungsschriften
2
Handbook
2
Handbuch
2
Konferenzschrift
2
Amtsdruckschrift
1
Company information
1
Firmeninformation
1
Government document
1
Lehrbuch
1
Mehrbändiges Werk
1
Multi-volume publication
1
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1
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Language
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English
1,214
German
102
Dutch
1
Polish
1
Author
All
Gil Saura, Irene
15
Grewal, Dhruv
13
Schramm-Klein, Hanna
11
Das, Gopal
9
Bijmolt, Tammo H. A.
8
Bang, Nguyen
7
Ritschel, Falk
7
Chen, Jing
6
Frasquet Deltoro, Marta
6
Ieva, Marco
6
Kumar, V.
6
Köhler, Sven
6
Lombart, Cindy
6
Neslin, Scott A.
6
Pantano, Eleonora
6
Rubio Benito, Natalia
6
Berenguer Contrí, Gloria
5
Breugelmans, Els
5
Devaraj, K.
5
Hübner, Alexander
5
Khare, Arpita
5
Louis, Didier
5
Molinillo, Sebastian
5
Riekhof, Hans-Christian
5
Roggeveen, Anne L.
5
Ruiz-Molina, Maria-Eugenia
5
Ruiz-Molina, María-Eugenia
5
Sequeira, A. H.
5
Shenoy, Seema
5
Sheth, Jagdish N.
5
Soni, Pavleen
5
Ziliani, Cristina
5
Al-Nabhani, Khalid
4
Bhardwaj, Renu
4
Chebat, Jean-Charles
4
Dabija, Dan-Cristian
4
Gao, Fei
4
Gustafsson, Anders
4
Jebarajakirthy, Charles
4
Karjaluoto, Heikki
4
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Institution
All
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Berlin / Senatsverwaltung für Wirtschaft und Betriebe
1
Bundesverband des Deutschen Textil-Einzelhandels
1
Graduate School of Business Administration
1
Kega
1
Organisation for Economic Co-operation and Development
1
Oxford Institute of Retail Management
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Universität <Essen> / Lehrstuhl für Betriebswirtschaftslehre, insbesondere Marketing und Handel
1
ayway media GmbH
1
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Published in...
All
Journal of retailing and consumer services
176
Journal of retailing
46
Journal of business research : JBR
44
The international review of retail, distribution and consumer research
37
International journal of retail & distribution management
33
International journal of retail and distribution management
29
The journal of services marketing
15
Journal of strategic marketing
11
Marketing intelligence & planning
11
Cogent business & management
10
International journal of electronic marketing and retailing : IJEMR
10
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
10
Journal of the Academy of Marketing Science
10
Management science : journal of the Institute for Operations Research and the Management Sciences
9
International journal of production economics
8
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
8
Psychology & marketing
8
International journal of business information systems : IJBIS
7
International journal of electronic commerce : IJEC
7
Services marketing quarterly
7
SpringerLink / Bücher
7
European journal of marketing : EJM
6
European journal of operational research : EJOR
6
Journal of business economics and management
6
Journal of internet commerce
6
Journal of operations management
6
Journal of service management
6
Service business
6
Technological forecasting & social change : an international journal
6
The journal of consumer marketing
6
Asia Pacific journal of marketing and logistics
5
Handelsforschung
5
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of technology marketing : IJTMkt
5
Journal of fashion marketing and management
5
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
Journal of marketing
5
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
5
The journal of product & brand management
5
The service industries journal
5
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Source
All
ECONIS (ZBW)
1,308
USB Cologne (EcoSocSci)
7
USB Cologne (business full texts)
1
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121
Effect of big data analytics on performance and consumer loyalty of manufacturing industries : an empirical research
Mishra, Bibhu Prasad
;
Biswal, Bibhuti Bhusan
;
Behera, …
- In:
Journal of industrial integration and management : …
8
(
2023
)
3
,
pp. 341-366
Persistent link: https://www.econbiz.de/10014436094
Saved in:
122
Relationship marketing in online retailing : a theoretical and empirical analysis from an Indian perspective
Deepika
;
Singh, Shashank Vikram Pratap
- In:
International journal of business information systems : …
44
(
2023
)
1
,
pp. 40-63
Persistent link: https://www.econbiz.de/10014436447
Saved in:
123
Aspects driving customers' intention to use automated purchasing processes
Selter, Jan-Lukas
;
Fota, Anne
;
Wagner, Katja
; …
- In:
International journal of retail and distribution management
51
(
2023
)
9/10
,
pp. 1158-1173
Persistent link: https://www.econbiz.de/10014484075
Saved in:
124
Leveraging in-store sechnology and AI : increasing customer and employee efficiency and enhancing their experiences
Grewal, Dhruv
;
Benoit, Sabine
;
Noble, Stephanie M.
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 487-504
Persistent link: https://www.econbiz.de/10014465640
Saved in:
125
More than machines : the role of the future retail salesperson in enhancing the customer experience
Pappas, Alec
;
Fumagalli, Elena
;
Rouziou, Maria
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 518-531
Persistent link: https://www.econbiz.de/10014465643
Saved in:
126
Retailing groundedness : how to improve customer experience, brand perceptions, and customer loyalty through feelings of groundedness
Bruckberger, Gianna
;
Fuchs, Christoph
;
Schreier, Martin
; …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 594-604
Persistent link: https://www.econbiz.de/10014465661
Saved in:
127
The store of the future : engaging customers through sensory elements, personalized atmospherics, and interpersonal interaction
Szocs, Courtney
;
Kim, Yeseul
;
Lim, Mikyoung
;
Arroyo, …
- In:
Journal of retailing
99
(
2023
)
4
,
pp. 605-620
Persistent link: https://www.econbiz.de/10014465663
Saved in:
128
Trade-in operations under retail competition : effects of brand loyalty
Tang, Fei
;
Dai, Ying
;
Ma, Zujun
;
Choi, Tsan-Ming
- In:
European journal of operational research : EJOR
310
(
2023
)
1
,
pp. 397-414
Persistent link: https://www.econbiz.de/10014340185
Saved in:
129
Online retailer cold chain physical distribution service quality and consumers : evidence from China during the COVID-19 pandemic
Su, Miao
;
Zhao, Jinjing
;
Qi, Guanqiu
;
Kim, Junseung
; …
- In:
International journal of logistics : research and …
26
(
2023
)
4
,
pp. 442-459
Persistent link: https://www.econbiz.de/10014322001
Saved in:
130
Co-creating affective atmospheres in retail experience
Joy, Annamma
;
Wang, Jeff Jianfeng
;
Orazi, Davide C.
; …
- In:
Journal of retailing
99
(
2023
)
2
,
pp. 297-317
Persistent link: https://www.econbiz.de/10014322019
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