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~subject:"Konsumentenverhalten"
~type_genre:"Aufsatz im Buch"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Dissertation u.a. Prüfungsschriften"
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Search: subject:"Verkaufstechnik"
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Konsumentenverhalten
Sales behaviour
95
Verkaufsverhalten
95
Salespeople
32
Verkaufspersonal
32
Consumer behaviour
18
USA
17
United States
17
Verkauf
14
Selling
13
Customer satisfaction
9
Kundenzufriedenheit
9
Beziehungsmarketing
7
Relationship marketing
7
Deutschland
6
Customer service
5
Dienstleistungsqualität
5
Einzelhandel
5
Germany
5
Kaufentscheidung
5
Kundenservice
5
Retail trade
5
Service quality
5
B-to-B-Marketing
4
Brand
4
Business-to-business marketing
4
Communication
4
Corporate culture
4
Emotion
4
Experiment
4
Kommunikation
4
Markenartikel
4
Preismanagement
4
Pricing strategy
4
Purchase decision
4
Unternehmenskultur
4
Arbeitsgestaltung
3
Arbeitsverhalten
3
Arbeitszufriedenheit
3
China
3
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Article
18
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Aufsatz im Buch
Aufsatz in Zeitschrift
Dissertation u.a. Prüfungsschriften
Article in journal
16
Graue Literatur
4
Guidebook
4
Non-commercial literature
4
Ratgeber
4
Hochschulschrift
3
Arbeitspapier
2
Book section
2
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2
Aufsatzsammlung
1
Collection of articles of several authors
1
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1
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English
17
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Alhouti, Sarah
1
Allon, Gad
1
Bashir, Nadia Y.
1
Bassamboo, Achal
1
Bath, Jatinderpreet Kaur
1
Bawa, Anupam
1
Brudvig, Susan
1
Bush, Victoria D.
1
Butler, Timothy D.
1
Clark, Ronald A.
1
Curran, James M.
1
Davis, Lenita
1
Dolinski, Dariusz
1
Einav, Liran
1
Faust, Sandra
1
Gopal, Das
1
Guo, Wenxia
1
Harris, Lloyd C.
1
Hill, Katerina E.
1
Jarman, Matthew S.
1
Jerger, Christina
1
Johnson, Catherine M.
1
Kehagias, John
1
Kuchler, Theresa
1
Kulesza, Wojciech
1
Laird, Mary Dana
1
Levin, Jonathan
1
Liu, Dong
1
Main, Kelley J.
1
Monat, Jamie P.
1
Pauser, Sandra
1
Rigopoulou, Irini
1
Rosen, Deborah E.
1
Rule, Nicholas O.
1
Sundaresan, Neel
1
Szypowska, Zofia
1
Varki, Sajeev
1
Vassilikopoulou, Aikaterini
1
Wagner, Udo
1
Wang, Guocai
1
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Published in...
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Journal of marketing theory and practice
2
Journal of marketing theory and practice : JMTP
2
Marketing letters : a journal of research in marketing
2
Psychology & marketing
2
Aktuelle Aspekte in der Dienstleistungsforschung : [im November 2013 fand an der Ludwig-Maximilians-Universität München der 17. Workshop Dienstleistungsmarketing statt, der vom Institut für Marketing ausgerichtet wurde]
1
American economic journal : a journal of the American Economic Association
1
European journal of marketing : EJM
1
Facetten des Konsumenten- und Käuferverhaltens in Theorie und Praxis
1
Frontiers of business research in China : selected publications from Chinese universities
1
Journal of customer behaviour
1
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
1
Journal of retailing and consumer services
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Marketing intelligence & planning
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ECONIS (ZBW)
18
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1
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10
of
18
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date (oldest first)
1
The roles of consumer entitlement, persuasion knowledge, and perceived product knowledge on perceptions of sales pressure
Zboja, James J.
;
Brudvig, Susan
;
Laird, Mary Dana
; …
- In:
Journal of marketing theory and practice : JMTP
29
(
2021
)
4
,
pp. 435-447
Persistent link: https://www.econbiz.de/10012607669
Saved in:
2
Seeking consumer forgiveness : face management by frontline employees
Bath, Jatinderpreet Kaur
;
Bawa, Anupam
- In:
Journal of marketing theory and practice : JMTP
28
(
2020
)
4
,
pp. 387-402
Persistent link: https://www.econbiz.de/10012483475
Saved in:
3
A wearable sales assistant : capturing dynamic nonverbal communication behaviors using sensor technology
Pauser, Sandra
;
Wagner, Udo
- In:
Marketing letters : a journal of research in marketing
30
(
2019
)
1
,
pp. 13-25
Persistent link: https://www.econbiz.de/10012016695
Saved in:
4
Influence of salespersons' nonverbal communication cues on consumer shopping behaviour
Gopal, Das
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 199-206
Persistent link: https://www.econbiz.de/10011528634
Saved in:
5
Assessing sale strategies in online markets using matched listings
Einav, Liran
;
Kuchler, Theresa
;
Levin, Jonathan
; …
- In:
American economic journal : a journal of the American …
7
(
2015
)
2
,
pp. 215-247
Persistent link: https://www.econbiz.de/10011282796
Saved in:
6
The ambivalent consumer : a sequential investigation of response amplification in buyer-seller encounters
Bush, Victoria D.
;
Yang, Lifeng
;
Hill, Katerina E.
- In:
Journal of marketing theory and practice
23
(
2015
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10011340223
Saved in:
7
Customer service recovery : the challenge of misbehavior in service encounters
Jerger, Christina
- In:
Aktuelle Aspekte in der Dienstleistungsforschung : [im …
,
(pp. 119-143)
.
2015
Persistent link: https://www.econbiz.de/10010469029
Saved in:
8
Unwanted pursuit behavior : understanding salespeople's desire to pursue and desire to avoid customers
Alhouti, Sarah
;
Butler, Timothy D.
;
Johnson, Catherine M.
; …
- In:
Journal of marketing theory and practice
22
(
2014
)
4
,
pp. 385-400
Persistent link: https://www.econbiz.de/10010510252
Saved in:
9
Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech
;
Szypowska, Zofia
;
Jarman, Matthew S.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
Saved in:
10
Shopping under the influence : nonverbal appearance-based communicator cues affect consumer judgments
Bashir, Nadia Y.
;
Rule, Nicholas O.
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 539-548
Persistent link: https://www.econbiz.de/10010382583
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