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~subject:"Service quality"
~subject:"Time series analysis"
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Search: subject_exact:"Öffentliche Dienstleistung"
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Service quality
Time series analysis
Public services
597
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597
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93
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92
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79
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79
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54
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1
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1
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1
Distel, Bettina
1
Fettke, Peter
1
Illia, Abdou
1
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Connecting knowledge and performance in public services : from knowing to doing
2
E-commerce trends for organizational advancement : new applications and methods
1
Environmental valuation : interregional and intraregional perspectives
1
Marktorientierte Führung im wirtschaftlichen und gesellschaftlichen Wandel : Heribert Meffert zum 70. Geburtstag
1
New Public Management, Geschäftsprozesse, Controlling, Internet und Qualitätsmanagement : Beiträge eines Forschungskolloquiums zur Verwaltungsreform
1
Public management and governance
1
Public sector economics and the need for reforms
1
Strategic alignment, governance, people and culture
1
The Oxford handbook of public management
1
Trust and communication : findings and implications of trust research
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ECONIS (ZBW)
11
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1
The role of trust for citizens' adoption of public e-services
Distel, Bettina
;
Koelmann, Holger
;
Schmolke, Florian
; …
- In:
Trust and communication : findings and implications of …
,
(pp. 163-184)
.
2021
Persistent link: https://www.econbiz.de/10012592603
Saved in:
2
World Bank policy lending for public sector reform
Smets, Lodewijk
- In:
Public sector economics and the need for reforms
,
(pp. 191-212)
.
2016
Persistent link: https://www.econbiz.de/10011502386
Saved in:
3
E-government service delivery performance : an adaptation of the balanced scorecard to the public sector
Lawson-Body, Assion
;
Keengwe, Jared
;
Mukankusi, Laurence
; …
- In:
E-commerce trends for organizational advancement : new …
,
(pp. 283-300)
.
2010
Persistent link: https://www.econbiz.de/10003918216
Saved in:
4
Business process maturity in public administrations
Zwicker, Jörg
;
Fettke, Peter
;
Loos, Peter
-
2010
Persistent link: https://www.econbiz.de/10008655017
Saved in:
5
Process improvement and lean thinking : using knowledge and information to improve performance
Radnor, Zoe
- In:
Connecting knowledge and performance in public services …
,
(pp. 173-198)
.
2010
Persistent link: https://www.econbiz.de/10014564714
Saved in:
6
Using evidence : how social research could be better used to improve public service performance
Davies, Huw T. O.
- In:
Connecting knowledge and performance in public services …
,
(pp. 199-225)
.
2010
Persistent link: https://www.econbiz.de/10014564715
Saved in:
7
Public Service Quality Improvement
Øvretveit, John
- In:
The Oxford handbook of public management
.
2009
Persistent link: https://www.econbiz.de/10013476723
Saved in:
8
Quality management in public sector organizations
Bovaird, Tony
- In:
Public management and governance
,
(pp. 165 - 180)
.
2009
Persistent link: https://www.econbiz.de/10014560028
Saved in:
9
Anwendungsbereiche und Ziele von Marketing in der öffentlichen Verwaltung
Berger, Roland
- In:
Marktorientierte Führung im wirtschaftlichen und …
,
(pp. 325-347)
.
2007
Persistent link: https://www.econbiz.de/10003584608
Saved in:
10
The impact of public services on quality of life and housing markets
Welch, Robyn K.
;
Waldorf, Brigitte S.
- In:
Environmental valuation : interregional and …
,
(pp. 101-118)
.
2006
Persistent link: https://www.econbiz.de/10003459721
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