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Search: person:"Bergeron, Jasmin"
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Bergeron, Jasmin
9
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Laroche, Michel
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1
An integrative model of installed online trust in the financial services industry
Rajaobelina, Lova
;
Ricard, Line
;
Bergeron, Jasmin
; …
- In:
Journal of financial services marketing : JFSM
19
(
2014
)
3
,
pp. 186-197
Persistent link: https://www.econbiz.de/10010497765
Saved in:
2
Customer sociability and the total service experience : antecedents of positive word-of-mouth intentions
Ferguson, Ronald J.
;
Paulin, Michèle
;
Bergeron, Jasmin
- In:
Journal of service management
21
(
2010
)
1
,
pp. 25-44
Persistent link: https://www.econbiz.de/10003964295
Saved in:
3
Customer sociability and the total service experience: Antecedents of positive word-of-mouth intentions
Ferguson, Ronald J.
;
Paulin, Michèle
;
Bergeron, Jasmin
- In:
Journal of service management
21
(
2010
)
1
,
pp. 25-45
Persistent link: https://www.econbiz.de/10008386132
Saved in:
4
The effects of perceived salesperson listening effectiveness in the financial industry
Bergeron, Jasmin
;
Laroche, Michel
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 6-25
Persistent link: https://www.econbiz.de/10003903403
Saved in:
5
Service climate and organizational commitment: The importance of customer linkages
Paulin, Michele
;
Ferguson, Ronald J.
;
Bergeron, Jasmin
- In:
Journal of Business Research
59
(
2006
)
8
,
pp. 906-915
Persistent link: https://www.econbiz.de/10005465696
Saved in:
6
Internet versus bricks-and-mortar retailers: An investigation into intangibility and its consequences
Laroche, Michel
;
Yang, Zhiyong
;
Mcdougall, Gordon H.G.
; …
- In:
Journal of retailing
81
(
2005
)
4
,
pp. 251-268
Persistent link: https://www.econbiz.de/10006605734
Saved in:
7
Contractual Governance, Relational Governance, and the Performance of Interfirm Service Exchanges: The Influence of Boundary-Spanner Closeness
Ferguson, Ronald J.
;
Paulin, Michèle
;
Bergeron, Jasmin
- In:
Journal of the Academy of Marketing Science
33
(
2005
)
2
,
pp. 217-234
Persistent link: https://www.econbiz.de/10006150064
Saved in:
8
How intangibility affects perceived risk: the moderating role of knowledge and involvement
Laroche, Michel
;
Bergeron, Jasmin
;
Goutaland, Christine
- In:
The journal of services marketing
17
(
2003
)
2-3
,
pp. 122-140
Persistent link: https://www.econbiz.de/10007105326
Saved in:
9
How intangibility affects perceived risk: the moderating role of knowledge and involvement
Laroche, Michel
;
Bergeron, Jasmin
;
Goutaland, Christine
- In:
The journal of services marketing
17
(
2003
)
2-3
,
pp. 122-140
Persistent link: https://www.econbiz.de/10007105425
Saved in:
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