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Search: person:"Wu, Luorong"
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Consumer behaviour
34
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Customer satisfaction
12
Kundenzufriedenheit
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Dienstleistungsqualität
9
Internet marketing
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Online-Marketing
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Wu, Luorong
48
Mattila, Anna S.
13
Fan, Alei
7
Li, Xiang
7
He, Zeya
6
Liu, Qing
6
Yang, Wan
5
Huang, Huiling
4
Lu, Lu
4
Gao, Yixing
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Hanks, Lydia
3
King, Ceridwyn
3
Shen, Han
3
Xu, Shi
3
Yu, Xi
3
Ali, Faizan
2
Liu, Peng
2
Ma, Emily Jintao
2
Ma, Shihan
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Madera, Juan M.
2
Mattila, Anna
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So, Kevin Kam Fung
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Wang, Chen-Ya
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Xiong, Lina
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Yang, Yang
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Bilgihan, Anil
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Bujisic, Milos
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Cai, Ruiying
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Cain, Lisa
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Chen, Ye
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Choi, Choongbeom
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Deng, Qian
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Han, Juyeon
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Han, Rachel
1
Helkkula, Anu
1
Her, Eun Sol
1
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1
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International journal of hospitality management
16
International journal of contemporary hospitality management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
5
Tourism management : research, policies, practice
4
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
Journal of service management
2
The journal of services marketing
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Cornell hospitality quarterly : CQ
1
Journal of retailing
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ECONIS (ZBW)
48
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1
When and why nostalgic ads work (and do not work) : a social influence perspective
Huang, Huiling
;
Yang, Bi
;
Liu, Qing
;
Wu, Luorong
- In:
International journal of hospitality management
117
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457826
Saved in:
2
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
3
Feeling luxe : a topic modeling × emotion detection analysis of luxury hotel experiences
Wu, Luorong
;
Yang, Wan
;
Gao, Yixing
;
Ma, Shihan
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
8
,
pp. 1425-1452
Persistent link: https://www.econbiz.de/10014424449
Saved in:
4
Diversity and inclusion in hospitality and tourism : guest editorial
Yang, Wan
;
Madera, Juan M.
;
Xu, Shi
;
Wu, Luorong
;
Ma, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3737-3742
Persistent link: https://www.econbiz.de/10014429845
Saved in:
5
Diversity and inclusion in hospitality and tourism : bridging the gap between employee and customer perspectives
Madera, Juan M.
;
Yang, Wan
;
Wu, Luorong
;
Ma, Emily Jintao
; …
- In:
International journal of contemporary hospitality management
35
(
2023
)
11
,
pp. 3972-3989
Persistent link: https://www.econbiz.de/10014429888
Saved in:
6
How consumption ritual affects group versus solo diners
Huang, Huiling
;
Yu, Xi
;
Liu, Qing
;
Wu, Luorong
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487563
Saved in:
7
The numerical stroop effect on consumer preference to order healthy food
Cai, Ruiying
;
Lu, Lu
;
Wu, Luorong
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014325598
Saved in:
8
How does mobile social media sharing benefit travel experiences?
Chen, Ye
;
Liu, Yuqing
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
4
,
pp. 841-858
Persistent link: https://www.econbiz.de/10014245657
Saved in:
9
Exploring secondary crisis response strategies for airlines experiencing low-responsibility crises : an extension of the situational crisis communication theory
Leung, Xi Y.
;
Wu, Luorong
;
Sun, Jie
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
4
,
pp. 878-892
Persistent link: https://www.econbiz.de/10014245659
Saved in:
10
To partner with human or robot? : designing service coproduction processes for willingness to pay more
Wu, Luorong
;
Fan, Alei
;
He, Zeya
;
Her, Eun Sol
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 455-481
Persistent link: https://www.econbiz.de/10014230026
Saved in:
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