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Search: subject:"Retail Service Quality"
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Subject
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Service quality
25
Dienstleistungsqualität
24
Einzelhandel
23
Retail trade
23
Customer satisfaction
20
Kundenzufriedenheit
19
Consumer behaviour
16
Konsumentenverhalten
16
Retail service quality
10
Beziehungsmarketing
8
Relationship marketing
8
retail service quality
7
Retailing
5
India
4
Indien
4
Measurement
4
Messung
4
customer loyalty
4
Factor analysis
3
Faktorenanalyse
3
Indonesia
3
Indonesien
3
Online retailing
3
Online-Handel
3
Quality management
3
Qualitätsmanagement
3
RSQS
3
Retail Service Quality
3
SERVQUAL
3
customer satisfaction
3
AHP approach
2
AHP-Verfahren
2
Analytic hierarchy process
2
COVID-19
2
Confidence
2
Consumer price index
2
Coronavirus
2
Customer expectations
2
Customer preferences
2
E-commerce
2
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Online availability
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Undetermined
17
Free
8
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Article
32
Book / Working Paper
1
Type of publication (narrower categories)
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Article in journal
24
Aufsatz in Zeitschrift
24
research-article
4
Arbeitspapier
1
Conference paper
1
Graue Literatur
1
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1
Non-commercial literature
1
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1
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English
30
Undetermined
3
Author
All
Duggal, Ekta
3
Deb, Madhurima
2
Higo, Masahiro
2
Kashif, Muhammad
2
Lomo-David, Ewuuk
2
Najib, Moh Farid
2
Shiratsuka, Shigenori
2
Sosianika, Adila
2
Verma, Harsh V.
2
Aali, Abdulrahman Yousef al-
1
Abdul Rehman, Mohsin
1
Abiodun, Abolaji Joachim
1
Abu Bakar bin Abdul Hamid
1
Achchuthan, Sivapalan
1
Ahasanul Haque
1
Bandyopadhyay, Nirmalya
1
Bhatia, Mayank
1
Bhatt, Kedar
1
Butt, Muhammad Mohsin
1
Chen, Wei-Ting
1
Chowdhury, Naila Anwar
1
Das, Manish
1
Fields, Deacue
1
Ha Thu Nguyen
1
Hall, Thomas
1
Han, Jie Hui
1
Heinrichs, John H.
1
Hiram Ting
1
Huang, Siao-Wei
1
Jabeen, Samrena
1
Khong Kok Wei
1
Konalingam, Kajenthiran
1
Krishnamoorthy, V.
1
Kumar, Naveen
1
Leonnard
1
Lim, Jeen-su
1
Lim, Kee-Sook
1
Macieira, Fernando
1
Md Asadul Islam
1
Md Atiqur Sarker
1
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International journal of services and operations management : IJSOM
2
Asian Academy of Management journal : AAMJ
1
Asian Journal of Empirical Research
1
Australasian marketing journal
1
European business review
1
European journal of management studies : EJMS
1
International Food and Agribusiness Management Review
1
International Journal of Quality and Service Sciences
1
International Journal of Retail & Distribution Management
1
International Journal of Rough Sets and Data Analysis (IJRSDA)
1
International journal of business and emerging markets : IJBEM
1
International journal of business and globalisation : IJBG
1
International journal of business excellence
1
International journal of economics and financial issues : IJEFI
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of services and operations management
1
Japan and the world economy : international journal of theory and policy
1
Journal of global marketing
1
KEIO-IES discussion paper series
1
Measuring Business Excellence
1
Paradigm : the journal of Institute of Management Technology
1
Services marketing quarterly
1
South Asian Journal of Global Business Research
1
South Asian journal of global business research : SAJGBR ; the official journal of the South Asian Academy of Management
1
Studies and scientific researches / Faculty of Economic Sciences, Centre for Economic Studies and Research, "Vasile Alecsandri University of Bacau"
1
The International Journal of Economic Behavior - IJEB
1
The empirical economics letters : a monthly international journal of economics
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Vision : the journal of business perspective
1
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ECONIS (ZBW)
25
Other ZBW resources
5
RePEc
3
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1
Assessing the significance of
retail
service
quality
on shopping frequency : an adaptation of
retail
service
quality
(RSQS) model
Musasa, Tinashe
;
Tlapana, Tshepo
- In:
European journal of management studies : EJMS
28
(
2023
)
2
,
pp. 135-147
Persistent link: https://www.econbiz.de/10014383094
Saved in:
2
Was inflation observed under the first wave of the COVID-19 spread in Japan? : scanner data evidence for retailers in Tokyo
Higo, Masahiro
;
Shiratsuka, Shigenori
-
2022
Persistent link: https://www.econbiz.de/10013368771
Saved in:
3
Effects of customer characteristics and service quality on share of wallet in neighbourhood shops based on an asymmetric approach
Osakwe, Christian Nedu
- In:
European business review
34
(
2022
)
4
,
pp. 521-540
Persistent link: https://www.econbiz.de/10013412234
Saved in:
4
Online
retail
service
quality
: scale development and validation
Swar, Biranchi Narayan
;
Panda, Rajesh
- In:
Vision : the journal of business perspective
27
(
2023
)
3
,
pp. 376-385
Persistent link: https://www.econbiz.de/10014291925
Saved in:
5
Assessing the mediating impact of satisfaction on the relationship between
retail
service
quality
and customer loyalty : a study of organised apparel multi-brand retail stores in I...
Bhatia, Mayank
;
Bhatt, Kedar
- In:
International journal of business and emerging markets …
15
(
2023
)
2
,
pp. 175-193
Persistent link: https://www.econbiz.de/10014306813
Saved in:
6
Consumer price measurement under the first wave of the COVID-19 spread in Japan : scanner data evidence for retailers in Tokyo
Higo, Masahiro
;
Shiratsuka, Shigenori
- In:
Japan and the world economy : international journal of …
65
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014266822
Saved in:
7
Configuring the effect of multidimensional
retail
service
quality
and perceived value on customer loyalty towards retailers in Malaysia : mediated by customer satisfaction and trus...
Ahasanul Haque
;
Chowdhury, Naila Anwar
;
Suharni Maulan
; …
- In:
International journal of services and operations …
46
(
2023
)
4
,
pp. 492-519
Persistent link: https://www.econbiz.de/10015062924
Saved in:
8
How to enhance customer loyalty to retail stores via
retail
service
quality
practices? : a moderated mediated mechanism
Sivapalan, Achchuthan
;
Shankar, Amit
;
Das, Manish
; …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 445-465
Persistent link: https://www.econbiz.de/10013416990
Saved in:
9
A measure of
retail
service
quality
and its marketing implications
Sirohi, Rajeev
;
Kumar, Naveen
- In:
The empirical economics letters : a monthly …
20
(
2021
)
4
,
pp. 607-614
Persistent link: https://www.econbiz.de/10013273141
Saved in:
10
Measuring grocery stores service quality in Indonesia : a
retail
service
quality
scale approach
Leonnard
- In:
Studies and scientific researches / Faculty of Economic …
26
(
2017
),
pp. 32-44
Persistent link: https://www.econbiz.de/10011810785
Saved in:
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