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Consumers increasingly inform one another about marketplace offerings in online forums. These forums vary in terms of the information provided about reviewers (e.g., consumers may have no information about a reviewer or may see a full reviewer profile containing multiple pieces of demographic...
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This paper investigates the informational value of online reviews posted by employees for their employer, a rather untapped source of online information from employees, using a sample of 349,550 reviews from 40,915 UK firms. We explore this novel form of electronic Word-of-Mouth (e-WOM) from...
Persistent link: https://www.econbiz.de/10012852691
future researchers can focus on. For this purpose, three issues of eWOM were selected which are credibility of eWOM, format … of eWOM and impact of eWOM. In recent years, credibility has become one of the most important issues regarding eWOM …
Persistent link: https://www.econbiz.de/10012859013
the impact of social media influencer’s credibility and social influence on the intention to use FinTech Service … source credibility of social media influencers on users’ intention to use of FinTech Service technology. Based on the results …
Persistent link: https://www.econbiz.de/10013241333
the perceived credibility of eWOM messages and the intention to visit a destination via the destination image and the … image on the relationship between perceived credibility and intention to visit a destination, are moderated by the … also indicates that the relationship between the perceived credibility of the eWOM and the intentions to visit a …
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Electronic word-of-mouth (eWOM) is reckoned to be one of the underlying factors that augments online retailing. The information adoption protocols have been revamped due to the extensive online information; consequently, adding a significant influence on the online purchase behaviors. Consumer...
Persistent link: https://www.econbiz.de/10012315122
This paper investigates the influence of perceived source credibility on the effectiveness of health-related public … credibility …
Persistent link: https://www.econbiz.de/10014138616