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acceptance model (TAM) to the context of online restaurant communities, the study empirically examines the effects of perceived … data were collected from 360 members of online restaurant communities on Facebook and analyzed using structural equation … intention to follow online restaurant community advice. Originality/value Extant research on the influence of online reviews on …
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The purpose of this quantitative-deductive paper is to explore the link amongst customer satisfaction and engagement on social media on repurchase intention in the hospitality industry. The study was conducted on social media because, it is the fastest growing media in history. Data was...
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