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Qualitätsmanagement in der Sof...
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Cudney, Elizabeth A.
Talib, Faisal
Antony, Jiju
78
Garza-Reyes, Jose Arturo
18
He, Zhen
17
Sampaio, Paulo
16
Shahin, Arash
16
Chiarini, Andrea
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Sodhi, Harsimran Singh
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Sony, Michael
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11
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Tarí, Juan José
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10
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10
McDermott, Olivia
10
Tu, Yiliu
10
Zhang, Min
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Ahuja, Inderpreet Singh
9
Anholon, Rosley
9
Liu, Hu-Chen
9
Ojha, Ravindra
9
Prybutok, Victor
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Singh, Bikram Jit
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Sunder M., Vijaya
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Bhat, Shreeranga
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Cherrafi, Anass
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Devadasan, S. R.
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Doordarshi Singh
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Franceschini, Fiorenzo
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Marimon, Frederic
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Total quality management & business excellence
14
The TQM journal : the international review of organizational improvement
4
International journal of quality & reliability management
3
Service business
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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2
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
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3
Development of an optimization model to determine sampling levels
Cudney, Elizabeth A.
;
Qin, Ruwen
;
Hamzic, Zlatan
- In:
International journal of quality & reliability management
33
(
2016
)
4
,
pp. 476-487
Persistent link: https://www.econbiz.de/10011507540
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4
Reducing pharmacy medication errors using Lean Six Sigma : a Thai hospital case study
Trakulsunti, Yaifa
;
Antony, Jiju
;
Edgeman, Rick
; …
- In:
Total quality management & business excellence
33
(
2022
)
6
,
pp. 664-682
Persistent link: https://www.econbiz.de/10013166910
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5
Lean Six Sigma in the public sector : yesterday, today and tomorrow
Rodgers, Bryan
;
Antony, Jiju
;
Edgeman, Rick
;
Cudney, …
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 528-540
Persistent link: https://www.econbiz.de/10012440309
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6
Lean business models in healthcare : a systematic review
Ramori, Kristen A.
;
Cudney, Elizabeth A.
;
Elrod, …
- In:
Total quality management & business excellence
32
(
2021
)
6
,
pp. 558-573
Persistent link: https://www.econbiz.de/10012440311
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7
An integrated methodology for evaluating patient service quality
Materla, Tejaswi
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1738-1759
Persistent link: https://www.econbiz.de/10012385057
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8
Systematic review of Lean and Six Sigma approaches in higher education
Cudney, Elizabeth A.
;
Venuthurumilli, Sri Sandilya Jeemooth
- In:
Total quality management & business excellence
31
(
2020
)
3
,
pp. 231-244
Persistent link: https://www.econbiz.de/10012256592
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9
Lean Six Sigma in policing services : case examples, lessons learnt and directions for future research
Antony, Jiju
;
Rodgers, Bryan
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 613-625
Persistent link: https://www.econbiz.de/10012199773
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10
The application of Kano model in the healthcare industry : a systematic literature review
Materla, Tejaswi
;
Cudney, Elizabeth A.
;
Antony, Jiju
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 660-681
Persistent link: https://www.econbiz.de/10012199777
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