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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India

Talib, Faisal; Rahman, Zillur; Akhtar, Asif - In: Service business 7 (2013) 2, pp. 275-306

Persistent link: https://www.econbiz.de/10009760430

Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach

Talib, Faisal; Rahman, Zillur - In: The TQM journal : the international review of … 27 (2015) 5, pp. 591-615

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Exploring quality challenges and the validity of excellence models

Eriksson, Henrik; Gremyr, Ida; Bergquist, Bjarne; … - In: International journal of operations & production … 36 (2016) 10, pp. 1201-1221

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Exploring a holistic perspective on production system improvement

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Innovative Quality Improvements in Operations : Introducing Emergent Quality Management

Backström, Tomas (ed.); Fundin, Anders (ed.); … - 2017

This book examines current and emerging challenges in manufacturing related to the ideal of developing production processes with variability and agility on one level of the system, combined with structures ensuring stability and robustness on another level; close to what by other scholars has...

Persistent link: https://www.econbiz.de/10012396237

Exploring the emergent quality management paradigm

Fundin, Anders; Backström, Tomas; Johansson, Peter E. - In: Total quality management & business excellence 32 (2021) 5, pp. 476-488

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Challenges and propositions for research in quality management

Fundin, Anders; Bergquist, Bjarne; Eriksson, Henrik; … - In: International journal of production economics 199 (2018), pp. 125-137

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Factors influencing control charts usage of operational measures

Ericson Öberg, Anna; Hammersberg, Peter; Fundin, Anders - In: Measuring business excellence : the journal of … 21 (2017) 3, pp. 225-238

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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India

Talib, Faisal; Rahman, Zillur; Akhtar, Asif - In: Service business 7 (2013) 2, pp. 275-306

Persistent link: https://www.econbiz.de/10010146461

Innovative quality improvement in operations : introducing emergent quality management

Backström, Tomas (ed.); Fundin, Anders (ed.); … - 2017

Persistent link: https://www.econbiz.de/10011694354