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Qualitätsmanagement in der Sof...
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Ojha, Ravindra
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Tu, Yiliu
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Anholon, Rosley
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An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
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2
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
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3
Enablers of lean for manufacturing excellence : an interpretive structural modelling and analysis
Ojha, Ravindra
- In:
Vision : the journal of business perspective
26
(
2022
)
1
,
pp. 90-104
Persistent link: https://www.econbiz.de/10012822029
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4
Manufacturing excellence using lean systems : a case of an automotive aggregate manufacturing plant in India
Ojha, Ravindra
;
Venkatesh, Umashankar
- In:
Journal of advances in management research : JAMR
19
(
2022
)
1
,
pp. 1-11
Persistent link: https://www.econbiz.de/10012797811
Saved in:
5
Reducing rejections using Six Sigma : a case from Indian automobile component manufacturing industry
Kaushik, Mohit
;
Chauhan, Gaurav
;
Mathiyazhagan, Maathai K.
- In:
International journal of services and operations management
33
(
2019
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10012054833
Saved in:
6
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10010146461
Saved in:
7
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
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8
Achieving education excellence through teacher-student duality : an analysis of NIRF scores
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
19
(
2020
)
2
,
pp. 79-93
Persistent link: https://www.econbiz.de/10013384379
Saved in:
9
Excellence through downstream innovation in times of pandemic : insights from the auto sector
Ojha, Ravindra
;
Mathew, Jones
;
Venkatesh, Umashankar
- In:
International journal of global business and …
16
(
2021
),
pp. 16-28
Persistent link: https://www.econbiz.de/10013461217
Saved in:
10
People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
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