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101
Examining the consequences of adaptive
selling
behavior by door-to-door salespeople in the Korean cosmetic industry
Amenuvor, Fortune Edem
;
Yi, Ho Taek
;
Boateng, Henry
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
4
,
pp. 800-816
Persistent link: https://www.econbiz.de/10013163381
Saved in:
102
From internal marketing to customer- perceived relationship quality : evidence of Vietnamese banking firms
Park, Jong Hee
;
Thi Bich Hanh Tran
- In:
Total quality management & business excellence
31
(
2020
)
7/8
,
pp. 777-799
Persistent link: https://www.econbiz.de/10012256659
Saved in:
103
Familiarity breeds contempt : perceived service and sales complacency in business-to-business relationships
Friend, Scott B.
;
Johnson, Jeff S.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 42-60
Persistent link: https://www.econbiz.de/10011690133
Saved in:
104
Selling
relationship quality to increase salesperson performance in the pharmacy industry
Udayana, Ida Bagus Nyoman
;
Farida, Naili
;
Ardyan, Elia
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 262-285
Persistent link: https://www.econbiz.de/10012106461
Saved in:
105
Contract and product quality in platform
selling
Zhang, Jianqiang
;
Cao, Qingning
;
He, Xiuli
- In:
European journal of operational research : EJOR
272
(
2019
)
3
,
pp. 928-944
Persistent link: https://www.econbiz.de/10011942681
Saved in:
106
The impact of a sales team’s perceived entitativity on customer satisfaction
Wang, Chen
;
Hoegg, JoAndrea
;
Dahl, Darren W.
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 190-211
Persistent link: https://www.econbiz.de/10011844768
Saved in:
107
The intersection of service and sales : the increased importance of ambidexterity
Rapp, Adam
;
Baker, Thomas L.
;
Hartmann, Nathaniel N.
; …
- In:
Journal of service research
23
(
2020
)
1
,
pp. 8-12
Persistent link: https://www.econbiz.de/10012183566
Saved in:
108
Online upselling : moving beyond offline upselling in the hotel industry
Denizci Guillet, Basak
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012146179
Saved in:
109
Do mystery shoppers really predict customer satisfaction and sales performance?
Blessing, Gerald
;
Natter, Martin
- In:
Journal of retailing
95
(
2019
)
3
,
pp. 47-62
Persistent link: https://www.econbiz.de/10012130005
Saved in:
110
Platform policies and sellers' competition in agency
selling
in the presence of online quality misrepresentation
Pu, Jingchuan
;
Nian, Tingting
;
Qiu, Liangfei
;
Cheng, …
- In:
Journal of management information systems : JMIS
39
(
2022
)
1
,
pp. 159-186
Persistent link: https://www.econbiz.de/10013365314
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