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Indonesian public healthcare service institution's patient satisfaction barometer (IPHSI-PSB) : a new public healthcare patient satisfaction index
Sik, Sumaedi; Bakti, I Gede Mahatma Yuda; Rakhmawati, Tri; … - In: The international journal of productivity and … 65 (2016) 1, pp. 25-41
Persistent link: https://www.econbiz.de/10011432007
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Understanding the factors that influence patient satisfaction with ambulance services
Bogomolova, Svetlana; Tan, P. J.; Dunn, S. P.; … - In: Health marketing quarterly 33 (2016) 2, pp. 163-180
Persistent link: https://www.econbiz.de/10011517975
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Patient perceptions of quality : analyzing patient satisfaction surveys
Russell, Roberta S.; Johnston, Dana M.; White, Sheneeta W. - In: International journal of operations & production … 35 (2015) 8, pp. 1158-1181
Persistent link: https://www.econbiz.de/10011449453
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Patient satisfaction in emergency department : unveiling complex interactions by wearable sensors
Stefanini, Alessandro; Aloini, Davide; Gloor, Peter A.; … - In: Journal of business research : JBR 129 (2021), pp. 600-611
Persistent link: https://www.econbiz.de/10012509712
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Effects of healthcare service provider's organizational socialization and support on patients' well-being
Rahman, Arafat; Björk, Peter; Ravald, Annika - In: Services marketing quarterly 41 (2020) 2, pp. 105-123
Persistent link: https://www.econbiz.de/10012256933
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Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers : a mixed methods study
Song, Hummy; Ryan, Molly; Tendulkar, Shalini; Fisher, … - In: Health care management review : HCM review 42 (2017) 1, pp. 28-41
Persistent link: https://www.econbiz.de/10011632119
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Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh; Kurian, Dinesh; Henkin, Stanislav; … - In: International journal of pharmaceutical and healthcare … 10 (2016) 4, pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
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Perceptions of care quality and the effect on patient satisfaction
Johnson, Dana M.; Russell, Roberta S.; White, Sheneeta W. - In: International journal of quality & reliability management 33 (2016) 8, pp. 1202-1229
Persistent link: https://www.econbiz.de/10011606598
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Patientenzufriedenheit in deutschen Krankenhäusern
Buchholz, Edwin H. - 2011 - 1. Aufl. 2011
Abstract: Als „Magna Charta“ für den Krankenhauspatienten stellt das Buch ihn in den Mittelpunkt. Ohne Patienten gäbe es keine Krankenhäuser als Arbeitsstätte für Ärzte und Pflegepersonal.Patientenorientierte medizinische Betreuung tritt an die Stelle der überkommenen...
Persistent link: https://www.econbiz.de/10011674823
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How do hospital nurse staffing strategies affect patient satisfaction?
Hockenberry, Jason M.; Becker, Edmund R. - In: ILR review : the journal of work and policy 69 (2016) 4, pp. 890-910
Persistent link: https://www.econbiz.de/10011689563