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Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup; Chua, Bee-Lia; Lee, Sanghyeop; Koo, Bonhak - In: Journal of travel and tourism marketing 38 (2021) 2, pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
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Customer perceived value in social commerce : an exploration of its antecedents and consequences
Alshibliy, Haitham Hmoud - In: Journal of management research 7 (2015) 1, pp. 17-37
Persistent link: https://www.econbiz.de/10010492966
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The role of perceived value in shaping luxury service customers' self-brand connection
Lu Shiwen; Ahn, Jiseon - In: Tourism and hospitality research : THR 24 (2024) 2, pp. 203-214
Persistent link: https://www.econbiz.de/10014632098
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How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Ul … - In: International journal of hospitality management 100 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
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Content marketing towards customer value creation
Repovienė, Rūta; Pažėraitė, Aušra - In: International journal of internet marketing and … 18 (2023) 2/3, pp. 263-285
Persistent link: https://www.econbiz.de/10014318342
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Does firm-created social media communication develop brand evangelists? : role of perceived values and customer experience
Sohaib, Muhammad; Safeer, Asif Ali; Majeed, Abdul - In: Marketing intelligence & planning 42 (2024) 6, pp. 1074-1092
Persistent link: https://www.econbiz.de/10015056959
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Investigating the mediating role of advertisement morality for organisational values and ethics towards television advertisements : the path analysis modelling method
Zaware, Nitin; Pawar, Avinash; Zaware, Sarika; Louis, Radha - In: International journal of business governance and ethics … 15 (2021) 4, pp. 459-476
Persistent link: https://www.econbiz.de/10012694623
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Emotional and altruistic values as drivers for a loyalty-based segementation in retailing : an approach to postrecession Spanish apparel consumers
Gallarza-Granizo, Martina G.; Gil Saura, Irene; … - In: Journal of relationship marketing : innovations & … 15 (2016) 3, pp. 200-217
Persistent link: https://www.econbiz.de/10011633633
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When and why a squeakier wheel gets more grease : the influence of cultural values and anger intensity on customer compensation
Glikson, Ella; Rees, Laura; Wirtz, Jochen; Kopelman, Shirli - In: Journal of service research 22 (2019) 3, pp. 223-240
Persistent link: https://www.econbiz.de/10012126364
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Customer value theory : sensitivity to price, emotional values, social relationship supports, and values conscious organic products purchase intention
Sharma, Surbhi; Kushwaha, Bijay Prasad - In: International journal of Indian culture and business … 32 (2024) 1, pp. 38-58
Persistent link: https://www.econbiz.de/10015064668