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~isPartOf:"Asia Pacific journal of marketing and logistics"
~isPartOf:"Department of Economics discussion paper series / University of Oxford"
~isPartOf:"Economics discussion paper series / School of Business and Economics, Loughborough University"
~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~isPartOf:"Legends in marketing"
~isPartOf:"Working papers / Universitat Pompeu Fabra, Department of Economics and Business"
~subject:"Dienstleistungsqualität"
~subject:"E-commerce"
~subject:"Retail trade"
~type:"article"
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Dienstleistungsqualität
E-commerce
Retail trade
Konsumentenverhalten
444
Consumer behaviour
442
Beziehungsmarketing
101
Relationship marketing
99
Brand image
95
Markenimage
95
Brand management
88
Markenführung
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Customer satisfaction
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Ahn, Jiseon
2
Arsalan Najmi
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Jebarajakirthy, Charles
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Lee, Dae Hui
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1
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1
Algharabat, Raed S.
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1
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1
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1
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Asia Pacific journal of marketing and logistics
Department of Economics discussion paper series / University of Oxford
Economics discussion paper series / School of Business and Economics, Loughborough University
International journal of electronic customer relationship management : IJECRM
Legends in marketing
Working papers / Universitat Pompeu Fabra, Department of Economics and Business
Journal of retailing and consumer services
744
Journal of business research : JBR
279
International journal of hospitality management
208
Journal of retailing
153
International journal of retail & distribution management
135
The international review of retail, distribution and consumer research
134
The journal of services marketing
120
Journal of hospitality marketing & management
86
International journal of contemporary hospitality management
82
Cogent business & management
78
The service industries journal
78
Journal of travel and tourism marketing
77
International journal of retail and distribution management
76
International journal of electronic marketing and retailing : IJEMR
74
Services marketing quarterly
71
Journal of internet commerce
67
Psychology & marketing
67
Electronic commerce research
62
Management science : journal of the Institute for Operations Research and the Management Sciences
56
European journal of marketing : EJM
53
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
52
International journal of business information systems : IJBIS
51
International journal of consumer studies
49
Journal of the Academy of Marketing Science
49
Journal of service research : JSR
47
European journal of operational research : EJOR
44
Tourism management : research, policies, practice
44
Marketing intelligence & planning
43
International journal of e-business research : an official publication of the Information Resources Management Association
42
Journal of air transport management
42
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
42
Information systems research : ISR
41
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
41
Journal of fashion marketing and management
40
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
Journal of marketing
40
Service business
40
Technological forecasting & social change : an international journal
40
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
39
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ECONIS (ZBW)
94
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1
Gender differences in Taiwan's hypermarkets : Investigating shopping times and product categories
Chang, Tsung-Sheng
;
Yeh, Hsiaoping
- In:
Asia Pacific journal of marketing and logistics
28
(
2016
)
4
,
pp. 650-662
Persistent link: https://www.econbiz.de/10011622696
Saved in:
2
The
fashion
retailer's opportunity : effect of deal-seeking behavior on mobile shopping intention of showroomers
Chokkannan, Pradeepkumar
;
Saripalli, Bhavani Shankar
; …
- In:
Asia Pacific journal of marketing and logistics
35
(
2023
)
5
,
pp. 1187-1205
Persistent link: https://www.econbiz.de/10014285987
Saved in:
3
Deciphering the impact of responsiveness on customer satisfaction, cross-buying behaviour, revisit intention and referral behaviour
Sharma, Deepika
;
Paul, Justin
;
Dhir, Sanjay
;
Taggar, Rashi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2052-2072
Persistent link: https://www.econbiz.de/10013552967
Saved in:
4
Fashion
involvement, opinion-seeking and product variety as stimulators for
fashion
e-commerce : an investigated model based on S-O-R model
Alanadoly, Alshaimaa Bahgat
;
Suha Fouad Salem
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
10
,
pp. 2410-2434
Persistent link: https://www.econbiz.de/10013553013
Saved in:
5
Warmth or competence? : the effects of cool and cuteness on the perceived quality of digital products
Baoku, Li
;
Nan, Yafeng
;
Yao, Ruoxi
- In:
Asia Pacific journal of marketing and logistics
34
(
2022
)
9
,
pp. 1880-1904
Persistent link: https://www.econbiz.de/10013391142
Saved in:
6
The socio-demographic profile of Generation Y online shoppers in Taiwan
Lai, I. K. W.
;
Liang, D.
- In:
International journal of electronic customer …
3
(
2009
)
2
,
pp. 132-148
Persistent link: https://www.econbiz.de/10003850194
Saved in:
7
Developers and terminators in hypermarkets' relationships with Chinese customers
Stanworth, James O.
- In:
Asia Pacific journal of marketing and logistics
21
(
2009
)
2
,
pp. 280-293
Persistent link: https://www.econbiz.de/10003849959
Saved in:
8
An empirical study of factors affecting customer loyalty in e-business : a predictive study in selected states of India
Mackasare, Swapnil
;
Chowdhury, Sanjit Roy
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 203-236
Persistent link: https://www.econbiz.de/10011966932
Saved in:
9
The role of technical and relational factors in trust and predisposition for online commerce : digital markets and consumer perspective
Boas, Vânia Vilas
;
Sousa, Bruno
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 166-185
Persistent link: https://www.econbiz.de/10012939798
Saved in:
10
Case analysis of the do-it-yourself industry
Hatton-Jones, Siobhan
;
Teah, Min
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
5
,
pp. 826-838
Persistent link: https://www.econbiz.de/10011478855
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