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~isPartOf:"Economics letters"
~isPartOf:"International journal of hospitality management"
~subject:"United States"
~type_genre:"Article in journal"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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Customer satisfaction
356
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356
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239
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207
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Jang, Soocheong
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Economics letters
International journal of hospitality management
Journal of international money and finance
64
Applied economics
63
The American economic review
46
Applied financial economics
38
The review of economics and statistics
38
The economic journal : the journal of the Royal Economic Society
33
The journal of economic history
33
The journal of finance : the journal of the American Finance Association
31
Journal of money, credit and banking : JMCB
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Journal of macroeconomics
28
Economic modelling
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Empirical economics : a journal of the Institute for Advanced Studies, Vienna, Austria
26
European economic review : EER
24
Journal of business research : JBR
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The journal of futures markets
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Economic inquiry : journal of the Western Economic Association International
23
Journal of banking & finance
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Research policy : policy, management and economic studies of science, technology and innovation
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The journal of real estate finance and economics
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International review of economics & finance : IREF
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The journal of economic perspectives : EP ; a journal of the American Economic Association
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Global finance journal
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Journal of monetary economics
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Services marketing quarterly
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The journal of services marketing
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The review of financial studies
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
19
Journal of international financial markets, institutions & money
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Oxford economic papers
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Oxford bulletin of economics and statistics
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of finance & economics : IJFE
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Journal of economics & business
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Journal of international economics
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Review / Federal Reserve Bank of St. Louis
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The review of income and wealth : journal of the International Association for Research in Income and Wealth
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ECONIS (ZBW)
76
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1
Cruising in the 21st century : who works while others play?
Gibson, Philip
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 42-52
Persistent link: https://www.econbiz.de/10003666322
Saved in:
2
The managerial implications of an analysis of tourist profiles and international hotel employee service attitude
Kuo, Chun-min
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 302-309
Persistent link: https://www.econbiz.de/10003855493
Saved in:
3
Service recovery evaluations : GLBT versus hetero customers
Ro, Heejung
;
Choi, Youngsoo
;
Olson, Eric
- In:
International journal of hospitality management
33
(
2013
),
pp. 366-375
Persistent link: https://www.econbiz.de/10009746343
Saved in:
4
Reducing burnout and enhancing job satisfaction : critical role of hotel employees' emotional intelligence and emotional labor
Lee, JungHoon
;
Ok, Chihyung
- In:
International journal of hospitality management
31
(
2012
)
4
,
pp. 1101-1112
Persistent link: https://www.econbiz.de/10009566991
Saved in:
5
What is professional attire today? : a conjoint analysis of personal presentation attributes
Ruetzler, Tanya
;
Taylor, Jim
;
Reynolds, Dennis
;
Baker, …
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 937-943
Persistent link: https://www.econbiz.de/10009544273
Saved in:
6
Job crafting and customer service behaviors in the hospitality industry : mediating effect of job passion
Teng, Hsiu-Yu
- In:
International journal of hospitality management
81
(
2019
),
pp. 34-42
Persistent link: https://www.econbiz.de/10012128314
Saved in:
7
Customer mistreatment and service performance : a self-consistency perspective
Park, Jeongdoo
;
Kim, Hyun Jeong
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012241518
Saved in:
8
Effects of a reward program on inducing desirable customer behaviors : the role of purchase purpose, reward-type and reward redemption timing
Choi, Sunmee
;
Kim, Sooyun
- In:
International journal of hospitality management
32
(
2013
),
pp. 237-244
Persistent link: https://www.econbiz.de/10009718395
Saved in:
9
Explicating restaurant performance : the nature and foundations of sustainable service and organizational environment
Chou, Sheng-Fang
;
Horng, Jeou-Shyan
;
Liu, Chih-Hsing
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 56-66
Persistent link: https://www.econbiz.de/10011872695
Saved in:
10
The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions
Ryu, Kisang
;
Han, Heesup
;
Kim, Tae Hee
- In:
International journal of hospitality management
27
(
2008
)
3
,
pp. 459-469
Persistent link: https://www.econbiz.de/10003742825
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