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Improving efficiency of service systems by performing a part of the service without the customer's presence
Hanukov, Gabi - In: European journal of operational research : EJOR 302 (2022) 2, pp. 606-620
Persistent link: https://www.econbiz.de/10013270127
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Online retail operations with "Try-Before-You-Buy"
Park, Youngsoo; Sim, Jeongeun; Kim, Bosung - In: European journal of operational research : EJOR 299 (2022) 3, pp. 987-1002
Persistent link: https://www.econbiz.de/10013207212
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When should service firms provide free experience service?
Zhou, Wenhui; Lian, Zhaotong; Wu, Jinbiao - In: European journal of operational research : EJOR 234 (2014) 3, pp. 830-838
Persistent link: https://www.econbiz.de/10010360406
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Exploring two explanations of loyalty in application service provision
Goode, Sigi; Lin, Chinho; Fernández, Walter; Jiang, … - In: European journal of operational research : EJOR 237 (2014) 2, pp. 649-657
Persistent link: https://www.econbiz.de/10010379961
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Achieving customer satisfaction through product-service systems
Pan, Jeh-Nan; Nguyen, Hung Thi Ngoc - In: European journal of operational research : EJOR 247 (2015) 1, pp. 179-190
Persistent link: https://www.econbiz.de/10011347107
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After-sale service deployment and information sharing in a supply chain under demand uncertainty
Zhang, Shuguang; Dan, Bin; Zhou, Maosen - In: European journal of operational research : EJOR 279 (2019) 2, pp. 351-363
Persistent link: https://www.econbiz.de/10012110703
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Contract design for equipment after-sales service with business interruption insurance
Qin, Xuwei; Shao, Lusheng; Jiang, Zhong-Zhong - In: European journal of operational research : EJOR 284 (2020) 1, pp. 176-187
Persistent link: https://www.econbiz.de/10012238638
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Dynamic demand fulfillment in spare parts networks with multiple customer classes
Tiemessen, Harold G. H.; Fleischmann, Moritz; Houtum, … - In: European journal of operational research : EJOR 228 (2013) 2, pp. 367-380
Persistent link: https://www.econbiz.de/10009757266
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On the upgrading policy after the redesign of a component for reliability improvement
Öner, K. B.; Kiesmüller, Gudrun; Houtum, Geert-Jan van - In: European journal of operational research : EJOR 244 (2015) 3, pp. 867-880
Persistent link: https://www.econbiz.de/10011289868
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Optimal risk management for the sharing economy with stranger danger and service quality
Hong, Ji Hyun; Kim, Byung Cho; Park, Kyung-sam - In: European journal of operational research : EJOR 279 (2019) 3, pp. 1024-1035
Persistent link: https://www.econbiz.de/10012102829