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Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo; Kumar, Satish; Pandey, Nitesh; … - In: The service industries journal 42 (2022) 1/2, pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
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When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.; Sheu, Chwen - In: The service industries journal 37 (2017) 7/8, pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
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The service triad : modelling dialectic tensions in service encounters
Andersson-Cederholm, Erika; Gyimóthy, Szilvia - In: The service industries journal 30 (2010) 1/2, pp. 265-280
Persistent link: https://www.econbiz.de/10003964413
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Service innovation in the hotel industry : culture, behavior, performance
Baradarani, Sarvnaz; Kilic, Hasan - In: The service industries journal 38 (2018) 13/14, pp. 897-924
Persistent link: https://www.econbiz.de/10011962019
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Fostering sustainable performance in services through systems thinking
Jaaron, Ayham A. M.; Backhouse, Chris J. - In: The service industries journal 39 (2019) 15/16, pp. 1072-1098
Persistent link: https://www.econbiz.de/10012207448
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A new service development integrated model
Lee, Yu-cheng; Chen, Jih-kuang - In: The service industries journal 29 (2009) 11/12, pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
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Emotional and rational motivations for customer loyalty in business-to-business professional services
Čater, Barbara; Čater, Tomaž - In: The service industries journal 29 (2009) 7/8, pp. 1151-1169
Persistent link: https://www.econbiz.de/10003990510
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Consumers' captive service experiences : it's you and me
Rayburn, Steven W. - In: The service industries journal 35 (2015) 15/16, pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
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Transformative service networks : cocreated value as well-being
Black, Hulda G.; Gallan, Andrew S. - In: The service industries journal 35 (2015) 15/16, pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
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Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong; Lee, Hakyeon - In: The service industries journal 35 (2015) 5/6, pp. 345-361
Persistent link: https://www.econbiz.de/10011299592