//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"IZA Discussion Paper"
~isPartOf:"The service industries journal"
~subject:"Kundenzufriedenheit"
~subject:"Services"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Determinanten der Wartezeit au...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Services
Hospital
71
Krankenhaus
71
Dienstleistung
65
Dienstleistungssektor
42
Service industry
42
Dienstleistungsqualität
35
Service quality
35
Innovation
31
Management
21
Gesundheitswesen
17
Health care system
17
Gesundheitsversorgung
16
Health care
16
Innovation management
16
Innovationsmanagement
16
Service innovation
16
Customer satisfaction
15
Dienstleistungsinnovation
14
Freie Berufe
14
Großbritannien
14
Professional services
14
United Kingdom
14
Deutschland
12
Germany
12
service innovation
11
Consumer behaviour
10
Konsumentenverhalten
10
Beziehungsmarketing
9
Relationship marketing
9
Theorie
9
Theory
9
Estimation
8
New product development
8
Produktentwicklung
8
Schätzung
8
healthcare
8
Business services
7
Information technology
7
more ...
less ...
Online availability
All
Undetermined
36
Free
5
Type of publication
All
Article
65
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
65
Aufsatz in Zeitschrift
65
Collection of articles of several authors
2
Sammelwerk
2
Case study
1
Fallstudie
1
Language
All
English
68
Author
All
Rayburn, Steven W.
3
Arici, Hasan Evrim
2
Fisk, Raymond P.
2
Geishecker, Ingo
2
Görg, Holger
2
Hofmeister, Johannes
2
Köseoglu, Mehmet Ali
2
Lee, Changyong
2
Sundbo, Jon
2
Williams, Colin C.
2
Akehurst, Gary
1
Alam, Intekhab Ian
1
Albuquerque, Pedro H.
1
Alkire, Linda
1
Anderson, Sidney
1
Apetrei, Andreea
1
Arici, Nagihan Cakmakoglu
1
Backhouse, Chris J.
1
Baker, Virginia
1
Bantau, Gabriela
1
Baum, Tom
1
Belanche, Daniel
1
Biege, Sabine
1
Bienzeisler, Bernd
1
Black, Hulda G.
1
Bomfim, Emerson Luiz
1
Bonamy, Joël
1
Bossink, Bart
1
Bueno, Eduardo Veiga
1
Cambra-Fierro, Jesús
1
Camén, Carolina
1
Carlberg, Per
1
Casaló, Luis V.
1
Castro-Lucas, Cristina
1
Chang, Jung-Hua
1
Chen, Chun Liang
1
Chen, Ja-Shen
1
Chen, Ja-shen
1
Chen, Jih-kuang
1
Cheng, Colin C. J.
1
more ...
less ...
Published in...
All
IZA Discussion Paper
The service industries journal
The journal of services marketing
60
Journal of service management
58
SpringerLink / Bücher
53
International journal of hospitality management
52
Journal of business research : JBR
51
Journal of service research : JSR
47
Journal of retailing and consumer services
25
International journal of production economics
24
Services marketing quarterly
23
Industrial marketing management : the international journal for industrial and high-tech firms
22
International journal of services technology and management
21
Journal of service research
21
International journal of contemporary hospitality management
20
International journal of quality and service sciences
19
Health care management review : HCM review
18
Health marketing quarterly
18
Service business
18
The journal of business & industrial marketing
18
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
17
The science of service systems
17
Tourism management : research, policies, practice
17
Working paper / National Bureau of Economic Research, Inc.
17
European journal of operational research : EJOR
16
European journal of marketing : EJM
15
Handbook of service science ; [Vol. 1]
15
Management science : journal of the Institute for Operations Research and the Management Sciences
15
Managing service quality : MSQ ; an international journal
15
The handbook of innovation and services : a multi-disciplinary perspective
15
International journal of services and operations management
14
Journal of hospitality marketing & management
14
NBER working paper series
14
International journal of production research
13
Revue d'économie industrielle
13
Schriften zum Produktionsmanagement
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
NBER Working Paper
12
Occasional papers / FAST, Forecasting and Assessment in Science and Technology
12
Research
12
Discussion paper / Centre for Economic Policy Research
11
more ...
less ...
Source
All
ECONIS (ZBW)
68
Showing
1
-
10
of
68
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
2
When are strategic orientations beneficial for collaborative service innovation?
Cheng, Colin C. J.
;
Sheu, Chwen
- In:
The service industries journal
37
(
2017
)
7/8
,
pp. 466-493
Persistent link: https://www.econbiz.de/10011760445
Saved in:
3
A new service development integrated model
Lee, Yu-cheng
;
Chen, Jih-kuang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1669-1686
Persistent link: https://www.econbiz.de/10003928655
Saved in:
4
Consumers' captive service experiences : it's you and me
Rayburn, Steven W.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 806-825
Persistent link: https://www.econbiz.de/10011416846
Saved in:
5
Transformative service networks : cocreated value as well-being
Black, Hulda G.
;
Gallan, Andrew S.
- In:
The service industries journal
35
(
2015
)
15/16
,
pp. 826-845
Persistent link: https://www.econbiz.de/10011416847
Saved in:
6
Novelty-focussed document mapping to identify new service opportunities
Lee, Changyong
;
Lee, Hakyeon
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 345-361
Persistent link: https://www.econbiz.de/10011299592
Saved in:
7
Service encounters as bases for innovation
Sundbo, Jon
;
Sundbo, Donna
;
Henten, Anders
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 255-274
Persistent link: https://www.econbiz.de/10011299600
Saved in:
8
Re-examining encounter intensity's conceptualisation, measurement and role
Ghantous, Nabil
- In:
The service industries journal
35
(
2015
)
5/6
,
pp. 237-254
Persistent link: https://www.econbiz.de/10011299601
Saved in:
9
Barriers to outsourcing household services to small business
Williams, Colin C.
;
Windebank, Jan
;
Nadin, Sara
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2365-2377
Persistent link: https://www.econbiz.de/10009771958
Saved in:
10
Do innovators perform aboad? : findings from two producer's service sectors
Castro-Lucas, Cristina
;
Diallo, Mbaye Fall
;
Léo, …
- In:
The service industries journal
33
(
2013
)
3/4
,
pp. 392-408
Persistent link: https://www.econbiz.de/10009732859
Saved in:
1
2
3
4
5
6
7
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->