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Developing a model of reciprocity in the importer-exporter relationship : the relative efficacy of economic versus social factors
Lee, Dong-Jin; Jeong, Insik; Lee, Hyoung Tark; Sung, Hye Jin - In: Industrial marketing management : the international … 37 (2008) 1, pp. 9-22
Persistent link: https://www.econbiz.de/10003650391
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Market and supplier characteristics driving distributor relationship quality in international marketing channels of industrial products
Skarmeas, Dionysis; Katsikeas, Constantine S.; … - In: Industrial marketing management : the international … 37 (2008) 1, pp. 23-36
Persistent link: https://www.econbiz.de/10003650400
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Outsourcing the sales process : hiring a mercenery sales force
Rapp, Adam - In: Industrial marketing management : the international … 38 (2009) 4, pp. 411-418
Persistent link: https://www.econbiz.de/10003865356
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The use of influence strategies in interdependent relationship : the moderating role of shared norms and values
Lai, Chi-Shiun - In: Industrial marketing management : the international … 38 (2009) 4, pp. 426-432
Persistent link: https://www.econbiz.de/10003865359
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Linking account portfolio management to customer information : using customer satisfaction metrics for portfolio analysis
Gök, Osman - In: Industrial marketing management : the international … 38 (2009) 4, pp. 433-439
Persistent link: https://www.econbiz.de/10003865360
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Antecedents and consequences of commitment in marketing research services: the client's perspective
Cater, Barbara; Zabkar, Vesna - In: Industrial marketing management : the international … 38 (2009) 7, pp. 785-797
Persistent link: https://www.econbiz.de/10003893190
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Outcomes of service encounter quality in a business-to-business context
Jayawardhena, Chanaka; Souchon, Anne L.; Farrell, Andrew M. - In: Industrial marketing management : the international … 36 (2007) 5, pp. 575-588
Persistent link: https://www.econbiz.de/10003483551
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A buyer's perspective on collaborative versus transactional relationships
Whipple, Judith M.; Lynch, Daniel F.; Nyaga, Gilbert N. - In: Industrial marketing management : the international … 39 (2010) 3, pp. 507-518
Persistent link: https://www.econbiz.de/10003976599
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Customer response to dissatisfaction : a synthesis of literature and conceptual framework
Ferguson, Jodie L.; Johnston, Wesley J. - In: Industrial marketing management : the international … 40 (2011) 1, pp. 118-127
Persistent link: https://www.econbiz.de/10008907883
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Does salesperson's customer orientation create value in B2B relationships? : empirical evidence from India
Singh, Ramendra; Koshy, Abraham - In: Industrial marketing management : the international … 40 (2011) 1, pp. 78-85
Persistent link: https://www.econbiz.de/10008907887