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~isPartOf:"International journal of business information systems : IJBIS"
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Customer satisfaction
49
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Service quality
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Consumer behaviour
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Iran
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Keramati, Abbas
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International journal of business information systems : IJBIS
Journal of retailing and consumer services
431
International journal of hospitality management
361
Journal of business research : JBR
339
The journal of services marketing
192
Journal of Services Marketing
185
Tourism management : research, policies, practice
184
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
179
The service industries journal
174
Journal of travel and tourism marketing
168
Iranian economic review : journal of University of Tehran
162
Journal of hospitality marketing & management
156
International journal of contemporary hospitality management
146
Cogent business & management
115
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
114
European Journal of Marketing
109
International Journal of Bank Marketing
106
International journal of productivity and quality management : IJPQM
105
Tourism management perspectives : TMP
104
Services marketing quarterly
99
Asia Pacific journal of marketing and logistics
94
Journal of air transport management
94
The TQM journal : the international review of organizational improvement
94
Service business
91
SpringerLink / Bücher
91
Journal of service research : JSR
88
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
87
International Journal of Contemporary Hospitality Management
84
Psychology & marketing
83
Journal of the Academy of Marketing Science
78
International journal of services and operations management
77
Industrial marketing management : the international journal for industrial and high-tech firms
75
International journal of quality & reliability management
71
Total quality management & business excellence
71
International journal of economic perspectives : IJEP
70
Journal of service management
70
Journal of strategic marketing
70
Technological forecasting & social change : an international journal
69
Tourism analysis : an interdisciplinary tourism & hospitality journal
68
International Journal of Quality & Reliability Management
67
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ECONIS (ZBW)
77
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1
Measurement of e-banking services quality : an empirical experimentation in Jordan
Alawneh, Ali
;
Al Diabat, Mofleh
- In:
International journal of business information systems : …
23
(
2016
)
4
,
pp. 522-542
Persistent link: https://www.econbiz.de/10011637564
Saved in:
2
Customer relationship management's linking to export performance : the mediating role of relational capital, in
Iran
Aminafshar, Zahra
;
Bayat, Ruhollah
;
Hooshangi, Mohsen
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 200-218
Persistent link: https://www.econbiz.de/10012695176
Saved in:
3
An empirical study of the end-user satisfaction with information systems using the Doll and Torkzadeh instrument
Azadeh, Ali
;
Sangari, Mohamad Sadegh
;
Songhori, Mohsen …
- In:
International journal of business information systems : …
4
(
2009
)
3
,
pp. 324-339
Persistent link: https://www.econbiz.de/10003841293
Saved in:
4
Application of IT in project management using structural equation modelling
Eftekhari, Hamidreza
;
Valmohammadi, Changiz
- In:
International journal of business information systems : …
24
(
2017
)
4
,
pp. 529-545
Persistent link: https://www.econbiz.de/10011756145
Saved in:
5
A conceptual model for proactive-interactive customer complaint management systems
Atlikhan, Atefeh
;
Albadvi, Amir
;
Ghapanchi, Amir Hossein
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 490-503
Persistent link: https://www.econbiz.de/10010231390
Saved in:
6
Queuing system for different classes of customers
Alotaibi, Youseef
;
Liu, Fei
- In:
International journal of business information systems : …
13
(
2013
)
4
,
pp. 418-434
Persistent link: https://www.econbiz.de/10010231405
Saved in:
7
Measuring and analysing customer satisfaction with multi-criteria satisfaction analysis (MUSA) model : an electronic retailing case study
Tabaei, Zahra
;
Fathian, Mohammad
- In:
International journal of business information systems : …
15
(
2014
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10010376919
Saved in:
8
A study on the factors affecting customer satisfaction in online airline services
Nur Fazidah Elias
;
Hazura Mohamed
;
Rira Rahayu Arridha
- In:
International journal of business information systems : …
20
(
2015
)
3
,
pp. 274-288
Persistent link: https://www.econbiz.de/10011518844
Saved in:
9
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
10
The antecedents of tourists' continuous usage intention of self-service technology in Taiwan
Wu, Cedric Hsi-Jui
;
Phung, Thanh-Binh
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 281-298
Persistent link: https://www.econbiz.de/10012695206
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