Similar Search Results

An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry

Bharwani, Sonia; Jauhari, Vinnie - In: International journal of contemporary hospitality management 25 (2013) 6, pp. 823-843

Persistent link: https://www.econbiz.de/10010125925

Hotel employees' organizational behaviors from cross-national perspectives

Kim, Mi Ran; Choi, Laee; Knutson, Bonnie J.; … - In: International journal of contemporary hospitality management 29 (2017) 12, pp. 3082-3100

Persistent link: https://www.econbiz.de/10011804942

The effects of emotional labor on frontline employee creativity

Geng, Zizhen; Liu, Chao; Liu, Xinmei; Feng, Jie - In: International journal of contemporary hospitality management 26 (2014) 7, pp. 1046-1064

Persistent link: https://www.econbiz.de/10010426096

Why is employees' emotional intelligence important? : the effects of EI on stress-coping styles and job satisfaction in the hospitality industry

Jung, Hyo Sun; Yoon, Hye Hyun - In: International journal of contemporary hospitality management 28 (2016) 8, pp. 1649-1675

Persistent link: https://www.econbiz.de/10011613983

Person - environment fit and its effects on employees' emotions and self-rated/supervisor-rated performances : the case of employees in luxury hotel restaurants

Lee, Yong-Ki; Kim, Soon-Ho; Kim, Min-Seong; Kim, Ho-Seok - In: International journal of contemporary hospitality management 29 (2017) 5, pp. 1447-1467

Persistent link: https://www.econbiz.de/10011732152

How does customer cooperation affect employees' prosocial service behavior in upscale Chinese hotels? : an affective social exchange perspective

Wang, Ying; Zhang, Yun; Xu, Feng Zeng - In: International journal of contemporary hospitality management 34 (2022) 6, pp. 2071-2091

Persistent link: https://www.econbiz.de/10013412530

Biophilic design for urban hotels : prospective hospitality employees' perspectives

Guzzo, Renata Fernandes; Suess, Courtney; Legendre, … - In: International journal of contemporary hospitality management 34 (2022) 8, pp. 2914-2933

Persistent link: https://www.econbiz.de/10013412832

Training soft skills via e-learning : international chain hotels

Kim, Jungsun Sunny; Erdem, Mehmet; Byun, Jeoung Woo; … - In: International journal of contemporary hospitality management 23 (2011) 6, pp. 739-763

Persistent link: https://www.econbiz.de/10009383611

Food safety in the US catering industry : empirical findings

Ghezzi, Sara; Ayoun, Baker - In: International journal of contemporary hospitality management 25 (2013) 3, pp. 365-382

Persistent link: https://www.econbiz.de/10009730482

Sense of calling and career satisfaction of hotel frontline employees : mediation through knowledge sharing with organizational members

Lee, Kyoung-Joo - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 346-365

Persistent link: https://www.econbiz.de/10011459840

1
2
3
4
5
6
7
8
9
Next
Last