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~isPartOf:"International journal of contemporary hospitality management"
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Service quality
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Law, Chun Hung Roberts
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Cobanoglu, Cihan
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Fong, Lawrence Hoc Nang
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Hua, Nan
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Qu, Hailin
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International journal of contemporary hospitality management
Zi you zhong guo zhi gong ye
758
Journal of retailing and consumer services
721
Journal of business research : JBR
564
International journal of hospitality management
511
The service industries journal
415
NBER working paper series
332
SpringerLink / Bücher
317
Working paper / National Bureau of Economic Research, Inc.
314
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
289
NBER Working Paper
279
Tourism management : research, policies, practice
254
The journal of services marketing
237
Electronic commerce research
228
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
201
Management science : journal of the Institute for Operations Research and the Management Sciences
198
Economic review : issued bi-monthly
197
Journal of air transport management
189
Journal of travel and tourism marketing
189
Applied economics
188
Technological forecasting & social change : an international journal
187
Journal of hospitality marketing & management
185
Industrial marketing management : the international journal for industrial and high-tech firms
183
Auditing : a journal of practice & theory
176
European journal of operational research : EJOR
176
International journal of production economics
172
Cogent business & management
164
Information systems and e-business management : ISeB
162
Journal of internet commerce
162
Review of Pacific Basin financial markets and policies
162
International journal of business information systems : IJBIS
158
Journal of Services Marketing
153
Services marketing quarterly
150
International journal of electronic marketing and retailing : IJEMR
147
Service business
147
Information systems research : ISR
146
Asia Pacific journal of marketing and logistics
139
International journal of production research
137
The TQM journal : the international review of organizational improvement
134
Springer eBook Collection
133
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ECONIS (ZBW)
211
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1
Unveiling the role of information levels in consumers' evaluative process on opaque-selling hotel websites
Chen, Hsiangting Shatina
;
Jai, Tun-Min
;
Yuan, Jingxue
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2139-2158
Persistent link: https://www.econbiz.de/10011783590
Saved in:
2
Selling rooms online : the use of social media and online travel agents
Inversini, Alessandro
;
Masiero, Lorenzo
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 272-292
Persistent link: https://www.econbiz.de/10010250182
Saved in:
3
The effect of older adults' age identity on attitude toward online travel websites and e-loyalty
Kim, Joonhyeong Joseph
;
Ahn, Young-joo
;
Kim, Insin
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2921-2940
Persistent link: https://www.econbiz.de/10011799957
Saved in:
4
Customers' perceived website service quality and its effects on e-loyalty
Jeon, Myunghee Mindy
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
29
(
2017
)
1
,
pp. 438-457
Persistent link: https://www.econbiz.de/10011611261
Saved in:
5
The impacts of quality and quantity attributes of Airbnb hosts on listing performance
Xie, Karen
;
Mao, Zhenxing
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2240-2260
Persistent link: https://www.econbiz.de/10011761799
Saved in:
6
ISO certification in the tour operator sector
Mak, Barry
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 115-130
Persistent link: https://www.econbiz.de/10008992199
Saved in:
7
Customer responses to integrity issues for travel services in China : a content analysis based on online complaints
Gong, Jin-Hong
;
Xie, Li-Shan
;
Peng, Jia-Min
;
Guan, Xin-Hua
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 199-213
Persistent link: https://www.econbiz.de/10011300098
Saved in:
8
Re-examining perceived usefulness and ease of use in online booking : the case of Hong Kong online users
Kucukusta, Deniz
;
Law, Chun Hung Roberts
;
Besbes, Alia
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 185-198
Persistent link: https://www.econbiz.de/10011300099
Saved in:
9
Maximizing online bookings through a multi-channel-strategy : effects of interdependencies and networks
Beritelli, Pietro
;
Schegg, Roland
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 68-88
Persistent link: https://www.econbiz.de/10011435688
Saved in:
10
Analyzing conversion rates in online hotel booking : the role of customer reviews, recommendations and rank order in search listings
Cezar, Asunur
;
Öğüt, Hulisi
- In:
International journal of contemporary hospitality management
28
(
2016
)
2
,
pp. 286-304
Persistent link: https://www.econbiz.de/10011459807
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