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~isPartOf:"International journal of contemporary hospitality management"
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Beziehungsmarketing
120
Relationship marketing
120
Consumer behaviour
68
Konsumentenverhalten
68
Customer satisfaction
53
Kundenzufriedenheit
53
Dienstleistungsqualität
46
Service quality
46
Hotel industry
43
Hotellerie
43
Brand management
21
Markenführung
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Restaurant industry
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Brand image
15
Gastgewerbe
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Hospitality industry
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Complaint management
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Emotion
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International journal of contemporary hospitality management
Journal of business research : JBR
727
Journal of retailing and consumer services
589
Industrial marketing management : the international journal for industrial and high-tech firms
433
SpringerLink / Bücher
367
International journal of hospitality management
311
NBER working paper series
272
Working paper / National Bureau of Economic Research, Inc.
240
The journal of business & industrial marketing
237
The journal of services marketing
229
NBER Working Paper
228
Working paper
225
The service industries journal
193
Journal of strategic marketing
183
The world economy : the leading journal on international economic relations
181
European Journal of Marketing
176
Journal of the Academy of Marketing Science
176
Discussion paper / Centre for Economic Policy Research
172
CESifo working papers
168
Journal of international economics
167
International journal of electronic customer relationship management : IJECRM
152
Applied economics
148
Policy research working paper : WPS
136
Journal of marketing
126
Journal of Business & Industrial Marketing
124
Tourism management : research, policies, practice
121
Journal of hospitality marketing & management
120
Cogent business & management
119
Journal of travel and tourism marketing
119
Journal of service research : JSR
118
Asia Pacific journal of marketing and logistics
116
International Journal of Productivity and Performance Management
116
International business review : the official journal of the European International Business Academy
115
Journal of service management
112
Marketing intelligence & planning
111
The journal of brand management : an international journal
110
The journal of product & brand management
110
RIETI discussion paper series
109
Applied economics letters
108
Journal of retailing
108
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ECONIS (ZBW)
125
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1
An exploratory study of marketing, physical and people related performance criteria in hotels
Ramanathan, Ramakrishnan
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10009510231
Saved in:
2
Improving efficiency in international tourist hotels in Taipei using a non-radial DEA model
Wu, Jie
;
Tsai, Henry
;
Zhou, Zhixiang
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 66-83
Persistent link: https://www.econbiz.de/10008992202
Saved in:
3
Information technology and front office employees' performance
Melián-González, Santiago
;
Bulchand-Gidumal, Jacques
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2159-2177
Persistent link: https://www.econbiz.de/10011783598
Saved in:
4
Adoption and impact of marketing performance assessment systems among travel agencies
Magno, Francesca
;
Cassia, Fabio
;
Bruni, Attilio
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1133-1147
Persistent link: https://www.econbiz.de/10011707986
Saved in:
5
Determinants of TRevPAR : hotel, management and tourist destination
Lado-Sestayo, Rubén
;
Vivel-Búa, Milagros
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
12
,
pp. 3138-3156
Persistent link: https://www.econbiz.de/10011804954
Saved in:
6
Employee engagement, its antecedents and effects on business performance in hospitality industry : a multilevel analysis
Liu, Xiaoming
;
Yu, Jing
;
Guo, Qiang
;
Li, Jun
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4631-4652
Persistent link: https://www.econbiz.de/10013455347
Saved in:
7
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
8
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
9
What really brings them back? : the impact of tangible quality on affect and intention for casual dining restaurant patrons
Kincaid, Clark
;
Baloglu, Seyhmus
;
Mao, Zhenxing
; …
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 209-220
Persistent link: https://www.econbiz.de/10003976109
Saved in:
10
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
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