//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"International journal of contemporary hospitality management"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The implementation of relation...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Hotel industry
335
Hotellerie
333
Consumer behaviour
122
Konsumentenverhalten
122
Beziehungsmarketing
120
Relationship marketing
120
Customer satisfaction
87
Kundenzufriedenheit
87
Dienstleistungsqualität
86
Service quality
86
Tourism employees
76
Tourismusberufe
76
Arbeitszufriedenheit
46
Job satisfaction
46
Arbeitsverhalten
43
Work behaviour
43
Gastgewerbe
40
Hospitality industry
40
Hotels
34
Brand management
33
Markenführung
33
Firm performance
28
Unternehmenserfolg
28
Hospital
26
Krankenhaus
26
Employee retention
25
Gastronomie
25
Human Resource Management
25
Mitarbeiterbindung
25
Personalmanagement
25
Restaurant industry
25
Brand image
24
Markenimage
24
Social Web
24
Social web
24
Viral marketing
24
Virales Marketing
24
Internet marketing
23
Online-Marketing
23
Emotion
22
more ...
less ...
Online availability
All
Undetermined
243
Free
4
Type of publication
All
Article
415
Type of publication (narrower categories)
All
Article in journal
415
Aufsatz in Zeitschrift
415
Case study
1
Fallstudie
1
Language
All
English
415
Author
All
Karatepe, Osman M.
16
Han, Heesup
7
Jeong, Miyoung
5
Kim, Taegoo
5
Law, Chun Hung Roberts
5
Li, Yaoqi
5
Huan, Tzung-cheng
4
Lee, Gyehee
4
Magnini, Vincent P.
4
O'Neill, John
4
Yang, Yang
4
Chan, Eric S. W.
3
Cobanoglu, Cihan
3
Elkhwesky, Zakaria
3
Huang, Songshan
3
Jung, Hyo Sun
3
Kim, Jong Min
3
Kim, Seongseop
3
Kim, Woo Gon
3
King, Ceridwyn
3
Law, Rob
3
Lee, Jin-soo
3
Lee, Minwoo
3
Lee, Seoki
3
Luu Trong Tuan
3
Mattila, Anna S.
3
Nicolau, Juan Luis
3
Oh, Haemoon
3
Qu, Hailin
3
Raab, Carola
3
Rahimi, Roya
3
Sainaghi, Ruggero
3
Schwartz, Zvi
3
Suess, Courtney
3
Swanson, Scott R.
3
Wang, Ying
3
Wong, IpKin Anthony
3
Wu, Jie
3
Yoon, Hye Hyun
3
Abbott, JéAnna Lanza
2
more ...
less ...
Published in...
All
International journal of contemporary hospitality management
International journal of hospitality management
1,159
Journal of business research : JBR
694
Journal of retailing and consumer services
601
Industrial marketing management : the international journal for industrial and high-tech firms
410
Tourism management : research, policies, practice
376
Journal of hospitality marketing & management
278
SpringerLink / Bücher
270
The service industries journal
257
The journal of services marketing
237
The journal of business & industrial marketing
215
Journal of travel and tourism marketing
210
Tourism economics : the business and finance of tourism and recreation
177
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
175
Journal of strategic marketing
175
Journal of the Academy of Marketing Science
173
International journal of electronic customer relationship management : IJECRM
154
Miṣr al-muʿāṣira
152
Tourism management perspectives : TMP
134
Journal of marketing
128
Cogent business & management
127
Journal of service research : JSR
120
Asia Pacific journal of marketing and logistics
115
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
114
Journal of service management
113
The journal of product & brand management
111
Psychology & marketing
110
Service business
110
Journal of retailing
109
Marketing intelligence & planning
109
The journal of brand management : an international journal
109
European Journal of Marketing
108
Journal of Business & Industrial Marketing
105
Journal of hospitality and tourism insights
105
Gabler Edition Wissenschaft
103
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
Services marketing quarterly
102
European journal of marketing : EJM
98
Journal of revenue and pricing management
97
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
more ...
less ...
Source
All
ECONIS (ZBW)
415
Showing
1
-
10
of
415
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer relationship management for hotels in Hong Kong
Lo, Ada S.
;
Stalcup, Lawrence D.
;
Lee, Amy
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 139-159
Persistent link: https://www.econbiz.de/10003976099
Saved in:
2
Customer perceptions of service quality in luxury hotels in New Delhi, India: an exploratory study
Mohsin, Asad
;
Lockyer, Tim
- In:
International journal of contemporary hospitality management
22
(
2010
)
2/3
,
pp. 160-173
Persistent link: https://www.econbiz.de/10003976102
Saved in:
3
Small accommodation providers and UGC web sites : perceptions and practices
Hills, Joshua Rupert
;
Cairncross, Grant
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 26-43
Persistent link: https://www.econbiz.de/10008992204
Saved in:
4
Guests' perceptions on factors influencing customer loyalty : an analysis for UK hotels
Ramanathan, Usha
;
Ramanthan, Ramakrishnan
- In:
International journal of contemporary hospitality management
23
(
2011
)
1
,
pp. 7-25
Persistent link: https://www.econbiz.de/10008992205
Saved in:
5
Identifying the attributes of blue ocean strategies in hospitality
Yang, Jen-te
- In:
International journal of contemporary hospitality management
24
(
2012
)
5
,
pp. 701-720
Persistent link: https://www.econbiz.de/10009568737
Saved in:
6
Comparing Chinese and American attitudes towards complaining
Ekiz, Erdogan H.
;
Au, Norman
- In:
International journal of contemporary hospitality management
23
(
2011
)
3
,
pp. 327-343
Persistent link: https://www.econbiz.de/10009157090
Saved in:
7
An exploratory study of marketing, physical and people related performance criteria in hotels
Ramanathan, Ramakrishnan
- In:
International journal of contemporary hospitality management
24
(
2012
)
1
,
pp. 44-61
Persistent link: https://www.econbiz.de/10009510231
Saved in:
8
The impact of revenue management on hotel key account relationship development
Wang, Xuan Lorna
- In:
International journal of contemporary hospitality management
24
(
2012
)
3
,
pp. 358-380
Persistent link: https://www.econbiz.de/10009544822
Saved in:
9
What may lead you to recommend and revisit a hotel after a service failure instead of complaining?
Aguilar-Rojas, Oscar
;
Fandos-Herrera, Carmina
;
Flavián …
- In:
International journal of contemporary hospitality management
27
(
2015
)
2
,
pp. 214-235
Persistent link: https://www.econbiz.de/10011300096
Saved in:
10
Transitioning loyalty programs : a commentary on "the relationship between customer loyalty and customer satisfaction"
Bowen, John T.
;
Chen McCain, Shiang-Lih
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 415-430
Persistent link: https://www.econbiz.de/10011308462
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->