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~isPartOf:"International journal of contemporary hospitality management"
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Customer satisfaction
140
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79
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Han, Heesup
6
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6
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International journal of contemporary hospitality management
Journal of business research : JBR
1,049
NBER working paper series
590
Working paper / National Bureau of Economic Research, Inc.
585
International journal of hospitality management
518
NBER Working Paper
471
Journal of retailing and consumer services
445
SpringerLink / Bücher
436
Cogent business & management
419
Applied economics
381
MPRA Paper
372
Strategic management journal
364
Discussion paper / Centre for Economic Policy Research
338
Finance research letters
322
Journal of banking & finance
294
Industrial marketing management : the international journal for industrial and high-tech firms
292
Discussion paper series / IZA
286
The journal of corporate finance : contracting, governance and organization
284
International journal of production economics
270
CESifo working papers
260
The service industries journal
259
International journal of economics and financial issues : IJEFI
255
Small business economics : an entrepreneurship journal
254
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
253
International journal of economics and finance
250
Journal of business ethics : JOBE
242
Tourism management : research, policies, practice
238
Technological forecasting & social change : an international journal
236
IZA Discussion Papers
235
Applied economics letters
232
Working paper
227
Journal of Asian finance, economics and business : JAFEB
221
International business review : the official journal of the European International Business Academy
220
Research in international business and finance
220
Economics letters
202
The journal of services marketing
193
Europäische Hochschulschriften / 5
192
Journal of financial economics
190
Journal of Services Marketing
189
Pacific-Basin finance journal
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ECONIS (ZBW)
202
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1
Evaluating stability of the performance-satisfaction relationship across selected lodging market segments
Oh, Haemoon
;
Jeong, Miyoung
- In:
International journal of contemporary hospitality management
22
(
2010
)
7
,
pp. 953-974
Persistent link: https://www.econbiz.de/10008749351
Saved in:
2
Social media review rating versus traditional customer satisfaction : which one has more incremental predictive power in explaining hotel performance?
Kim, Woo Gon
;
Park, Seo Ah
- In:
International journal of contemporary hospitality management
29
(
2017
)
2
,
pp. 784-802
Persistent link: https://www.econbiz.de/10011687733
Saved in:
3
The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim
;
Aldakhil, Abdullah Mohamed
;
Wu, Chengzhong
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
Saved in:
4
Uncovering the service profit chain in the casino industry
Prentice, Catherine
;
Wong, IpKin Anthony
;
Lam, Desmond
- In:
International journal of contemporary hospitality management
29
(
2017
)
11
,
pp. 2826-2846
Persistent link: https://www.econbiz.de/10011799915
Saved in:
5
New insights into dynamic
efficiency
: the effects of firm factors
Parte-Esteban, Laura
;
Alberca Oliver, María del Pilar
- In:
International journal of contemporary hospitality management
27
(
2015
)
1
,
pp. 107-129
Persistent link: https://www.econbiz.de/10010516500
Saved in:
6
Financial characteristics and outperformance : evidence of a contemporary framework from the US lodging industry
Hua, Nan
;
Nusair, Khaldoon
;
Upneja, Arun
- In:
International journal of contemporary hospitality management
24
(
2012
)
4
,
pp. 574-593
Persistent link: https://www.econbiz.de/10009568750
Saved in:
7
User-generated reviews and the financial performance of restaurants
Abdullah, Saddam
;
Van Cauwenberge, Philippe
;
Vander …
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3697-3714
Persistent link: https://www.econbiz.de/10013412940
Saved in:
8
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
9
An empirical framework of financial characteristics and outperformance in troubled economic times : evidence from the restaurant industry
Hua, Nan
;
Xiao, Qu
;
Yost, Elizabeth
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 945-964
Persistent link: https://www.econbiz.de/10010125914
Saved in:
10
Corporate governance provisions and firm financial performance : the moderating effect of deviation from optimal franchising
Madanoglu, Melih
;
Karadag, Ersem
- In:
International journal of contemporary hospitality management
28
(
2016
)
8
,
pp. 1805-1822
Persistent link: https://www.econbiz.de/10011614064
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