Narrow search
Showing 1 - 10 of 314
Cover Image
Who is an evangelist? : food tourists' positive and negative eWOM behavior
Kim, Jin-Young; Hwang, Johye - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 555-577
Persistent link: https://www.econbiz.de/10013164477
Cover Image
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay; Zhang, Tingting Christina; Bilgihan, Anil - In: International journal of contemporary hospitality management 27 (2015) 3, pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Cover Image
Analyzing conversion rates in online hotel booking : the role of customer reviews, recommendations and rank order in search listings
Cezar, Asunur; Öğüt, Hulisi - In: International journal of contemporary hospitality management 28 (2016) 2, pp. 286-304
Persistent link: https://www.econbiz.de/10011459807
Cover Image
How online search behavior is influenced user-generated content on review websites and hotel interactive websites
Herrero, Ángel; San Martín, Héctor; Hernández, José M. - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1573-1597
Persistent link: https://www.econbiz.de/10011476110
Cover Image
The influence of online reviews to online hotels booking intentions
Zhao, Xinyuan; Wang, Liang; Guo, Xiao; Law, Chun Hung … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1343-1364
Persistent link: https://www.econbiz.de/10011403403
Cover Image
The stress of anonymous online reviews: a conceptual model and research agenda
Bradley, Graham L.; Sparks, Beverley; Weber, Karin - In: International journal of contemporary hospitality management 27 (2015) 5, pp. 739-755
Persistent link: https://www.econbiz.de/10011405107
Cover Image
Factors contributing to the helpfulness of online hotel reviews : does manager response play a role?
Kwok, Linchi; Xie, Karen L. - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2156-2177
Persistent link: https://www.econbiz.de/10011567199
Cover Image
Sharing information now vs later : the effect of temporal contiguity cue and power on consumer response toward online reviews
Wu, Luorong; Shen, Han; Li, Mimi; Deng, Qian - In: International journal of contemporary hospitality management 29 (2017) 2, pp. 648-668
Persistent link: https://www.econbiz.de/10011687632
Cover Image
Roles of negative emotions in customers' perceived helpfulness of hotel reviews on a user-generated review website : a text mining approach
Lee, Minwoo; Jeong, Miyoung; Lee, Jongseo - In: International journal of contemporary hospitality management 29 (2017) 2, pp. 762-783
Persistent link: https://www.econbiz.de/10011687726
Cover Image
Stressor effects of negative online reviews on anger and burnout in the restaurant industry
Weber, Karin; Bradley, Graham L.; Sparks, Beverley - In: International journal of contemporary hospitality management 29 (2017) 11, pp. 2847-2866
Persistent link: https://www.econbiz.de/10011799921