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~isPartOf:"International journal of contemporary hospitality management"
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Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
90
Kundenzufriedenheit
90
Consumer behaviour
77
Konsumentenverhalten
77
Hotel industry
54
Hotellerie
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46
Relationship marketing
46
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Hospitality industry
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China
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Holiday behaviour
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Job satisfaction
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Hyun, Sunghyup Sean
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Jang, Soocheong
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Karatepe, Osman M.
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Magnini, Vincent P.
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Mao, Zhenxing
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Qu, Hailin
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International journal of contemporary hospitality management
NBER working paper series
1,446
Working paper / National Bureau of Economic Research, Inc.
1,346
NBER Working Paper
1,196
Discussion paper / Centre for Economic Policy Research
536
CESifo working papers
448
Discussion paper series / IZA
414
International journal of hospitality management
409
Journal of health economics
408
The European journal of health economics : HEPAC ; health economics in prevention and care
367
Health economics
355
Journal of retailing and consumer services
338
Journal of business research : JBR
309
The service industries journal
303
Health affairs : at the intersection of health, health care, and policy
252
Working paper
252
Journal of health organization and management
243
IZA Discussion Paper
241
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
234
SpringerLink / Bücher
223
Policy research working paper : WPS
218
The journal of services marketing
216
World Bank E-Library Archive
201
Health economics review
199
Health care management review : HCM review
187
CESifo Working Paper Series
174
Auditing : a journal of practice & theory
173
The American economic review
169
Journal of public economics
161
Applied economics
157
European journal of operational research : EJOR
154
Economic modelling
151
The TQM journal : the international review of organizational improvement
148
Discussion paper
146
Economics letters
146
Journal of air transport management
142
Services marketing quarterly
142
Journal of hospitality marketing & management
138
The European journal of health economics
133
World Bank Policy Research Working Paper
132
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ECONIS (ZBW)
165
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1
The influences of collectivism in hospitality work settings
Magnini, Vincent P.
;
Hyun, Sunghyup Sean
;
Kim, Peter …
- In:
International journal of contemporary hospitality management
25
(
2013
)
6
,
pp. 844-864
Persistent link: https://www.econbiz.de/10010125923
Saved in:
2
Factors affecting Chinese people's intention to adopt the individual dining style
Huang, Jue
;
Chu, Jing
;
Zhao, Xialing
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4708-4728
Persistent link: https://www.econbiz.de/10013455352
Saved in:
3
The accommodation experiencescape : a comparative assessment of hotels and Airbnb
Mody, Makarand Amrish
;
Suess, Courtney
;
Lehto, Xinran Y.
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2377-2404
Persistent link: https://www.econbiz.de/10011761814
Saved in:
4
Customer satisfaction and its measurement in hospitality enterprises : a revisit and update
Pizam, Abraham
;
Shapoval, Valeriya
;
Ellis, Taylor
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 2-35
Persistent link: https://www.econbiz.de/10011435642
Saved in:
5
Do service providers adopting market segmentation need cooperation with third parties? : an application to hotels
Du, Fei
;
Yang, Feng
;
Liang, Liang
;
Yang, Mingming
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 136-155
Persistent link: https://www.econbiz.de/10011435716
Saved in:
6
Understanding the normative expectations of customers toward Buddhism-themed hotels : a revisit of service quality
Hung, Kam
;
Wang, Sha
;
Tang, Chaohua
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1409-1441
Persistent link: https://www.econbiz.de/10011473834
Saved in:
7
The role of servicescape and image perceptions of customers on behavioral intentions in the hotel industry
Durna, Ufuk
;
Dedeoğlu, Bekir Bora
;
Balikçioglu, Sevgi
- In:
International journal of contemporary hospitality management
27
(
2015
)
7
,
pp. 1728-1748
Persistent link: https://www.econbiz.de/10011477056
Saved in:
8
Why do we buy luxury experiences? : measuring value perceptions of luxury hospitality services
Yang, Wan
;
Mattila, Anna S.
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1848-1867
Persistent link: https://www.econbiz.de/10011624179
Saved in:
9
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
10
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
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