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~isPartOf:"International journal of contemporary hospitality management"
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The Effect of Product Quality,...
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Service quality
162
Dienstleistungsqualität
161
Customer satisfaction
141
Kundenzufriedenheit
141
Consumer behaviour
107
Konsumentenverhalten
107
Hotel industry
78
Hotellerie
78
Beziehungsmarketing
67
Relationship marketing
67
Gastronomie
43
Restaurant industry
43
Gastgewerbe
31
Hospitality industry
31
Emotion
21
Hospital
21
Krankenhaus
21
Arbeitszufriedenheit
19
Customer service
19
Job satisfaction
19
Kundenservice
19
Beschwerdemanagement
17
Complaint management
17
Viral marketing
17
Virales Marketing
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Holiday behaviour
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Quality management
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Qualitätsmanagement
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Tourism
16
Tourism industry
16
Tourismuswirtschaft
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Urlaubsverhalten
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Arbeitsverhalten
15
China
15
Preismanagement
15
Pricing strategy
15
Tourism employees
15
Tourismusberufe
15
Work behaviour
15
Hospitality
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227
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Han, Heesup
6
Jang, Soocheong
5
Cobanoglu, Cihan
4
Jeong, Miyoung
4
Mao, Zhenxing
4
Wong, IpKin Anthony
4
Fong, Lawrence Hoc Nang
3
Guchait, Priyanko
3
Karatepe, Osman M.
3
Kim, Woo Gon
3
Law, Rob
3
Lee, Jin-soo
3
Oh, Haemoon
3
Parsa, H. G.
3
Qu, Hailin
3
Sparks, Beverley
3
Alnawas, Ibrahim
2
Bai, Billy
2
Baker, Melissa A.
2
Bilgihan, Anil
2
Bonn, Mark Andrew
2
Bujisic, Milos
2
Cai, Ruiying
2
Cheng, Ching-Chan
2
Cho, Meehee
2
Dedeoğlu, Bekir Bora
2
Gregory, Amy
2
Gursoy, Dogan
2
Ha, Hong Youl
2
Han, Su-Jin
2
Hsu, Cathy H. C.
2
Hua, Nan
2
Huan, Tzung-cheng
2
Hung, Kam
2
Hwang, Johye
2
Hyun, Sunghyup Sean
2
Jani, Dev
2
Jin, Naehyun Paul
2
Kim, Jong Min
2
Kim, Soyeon
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International journal of contemporary hospitality management
Journal of retailing and consumer services
676
International journal of hospitality management
665
NBER working paper series
584
Journal of business research : JBR
545
Working paper / National Bureau of Economic Research, Inc.
518
NBER Working Paper
499
European journal of operational research : EJOR
436
International journal of production economics
397
The service industries journal
377
Management science : journal of the Institute for Operations Research and the Management Sciences
370
Journal of revenue and pricing management
355
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
298
Journal of Services Marketing
287
International journal of industrial organization
285
International journal of production research
284
The journal of services marketing
276
Tourism management : research, policies, practice
273
Economics letters
268
Discussion paper / Centre for Economic Policy Research
260
CESifo working papers
218
Journal of travel and tourism marketing
209
Journal of hospitality marketing & management
208
Journal of air transport management
205
SpringerLink / Bücher
191
Auditing : a journal of practice & theory
179
The TQM journal : the international review of organizational improvement
179
International journal of productivity and quality management : IJPQM
173
Services marketing quarterly
167
International journal of quality & reliability management
164
Cogent business & management
160
Transportation research / E : an international journal
154
Manufacturing & service operations management : M & SOM
151
European Journal of Marketing
146
Journal of service research : JSR
146
Discussion papers / CEPR
145
International Journal of Bank Marketing
145
Journal of retailing
145
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
142
Working paper
140
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ECONIS (ZBW)
227
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1
The effects of restaurant quality attributes on consumer behavioral intentions
Bujisic, Milos
;
Hutchinson, Joe
;
Parsa, H. G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
8
,
pp. 1270-1291
Persistent link: https://www.econbiz.de/10010467913
Saved in:
2
Exploring multidimensional quality attributes of incentive travels
Lee, Jin-soo
;
Chiang, Chia-Hao
- In:
International journal of contemporary hospitality management
29
(
2017
)
8
,
pp. 2198-2214
Persistent link: https://www.econbiz.de/10011783645
Saved in:
3
Cue congruence effects of attribute performance and hosts' service quality attributes on room sales on peer-to-peer accommodation platforms
Chen, Dongzhi
;
Bi, Jian-Wu
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3634-3654
Persistent link: https://www.econbiz.de/10013412934
Saved in:
4
How does quality of mobile food delivery services influence customer loyalty? : Gronroos’s service quality perspective
Diep Ngoc Su
;
Duy Quy Nguyen-Phuoc
;
Tien Hanh Duong
;
My …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4178-4205
Persistent link: https://www.econbiz.de/10013413352
Saved in:
5
Exploring dynamic effects on classifying service quality attributes under the impacts of COVID-19 with evidence from online reviews
Nie, Ru-xin
;
Chin, Kwai Sang
;
Tian, Zhang-peng
;
Wang, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
1
,
pp. 159-185
Persistent link: https://www.econbiz.de/10013546039
Saved in:
6
Promote the price promotion : the effects of price promotions on customer evaluations in coffee chain stores
Huang, Hui-chun
;
Chang, Ya-ting
;
Yeh, Che-yi
;
Liao, …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1065-1082
Persistent link: https://www.econbiz.de/10010426077
Saved in:
7
Measuring the effects of quality certification on labour productivity : an analysis of the hospitality sector
Sánchez-Ollero, José Luis
;
Garcia-Pozo, Alejandro
; …
- In:
International journal of contemporary hospitality management
27
(
2015
)
6
,
pp. 1100-1116
Persistent link: https://www.econbiz.de/10011402829
Saved in:
8
Productivity, quality and relationship marketing in service operations : a revisit in a new service paradigm
Gummesson, Evert
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 656-662
Persistent link: https://www.econbiz.de/10010395540
Saved in:
9
Changes in the effect of credence cues on restaurant delivery service under different health risks
Kim, Jewoo
;
Kim, Jaewook
;
Wang, Yiqi
- In:
International journal of contemporary hospitality management
34
(
2022
)
2
,
pp. 737-758
Persistent link: https://www.econbiz.de/10013164497
Saved in:
10
The impacts of quality and quantity attributes of Airbnb hosts on listing performance
Xie, Karen
;
Mao, Zhenxing
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2240-2260
Persistent link: https://www.econbiz.de/10011761799
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